From beginning to end, the property manager/owner was great with communication! She helped me make some adjustments to my booking and took care of any additional needs I had. During our stay she was very prompt answering any questions I had. Everything was as described in the listing. The house was clean, well kept, carpet needs to be cleaned in between rentals if possible, but it still gets 5 stars for cleanliness. Lots of linens and towels provided, even the pool towels were plentiful. The kitchen was stocked with kitchenware. The kids/teens loved the game room! We rarely saw them, which was a good thing! The pool area was huge and fit our family of 15 comfortably with everyone outside in the area. Our family loved the themed rooms! There is so much space for everyone to spread out, we even had two unused bedrooms! This neighborhood has an amazing clubhouse that guests have access to, You could spend a whole day there, it has everything you could want or need, even cabana rentals! There are shops, grocery stores, and restaurants near by. Overall, I would recommend this property and we would definitely stay here again!