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Encore Resort and Water Park At Reunion by Rentyl

5.0 star property
VIP Access

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Outdoor pool, a heated pool, pool cabanas (surcharge), pool umbrellas
Elite House, Private Pool (11 Bedrooms Westside) | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished
Elite House, 6 Bedrooms, Private Pool (Westside) | Living area | 50-inch flat-screen TV with cable channels, TV
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Reunion Resort Golf Course
    ‪7 min drive‬
  • Disney's Hollywood Studios®
    ‪14 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪19 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury House, Private Pool (10 Bedroom Eastside)

Luxury House, Private Pool (10 Bedroom Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Eastside)

  • 473 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, 3 Bedrooms

In-room safe, individually decorated, individually furnished

Luxury House, 3 Bedrooms

  • 139 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for House (5 Bedroom Reunion Village)

In-room safe, individually decorated, individually furnished

House (5 Bedroom Reunion Village)

  • 210 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 4 Bedrooms, Private Pool (Westside)

Elite House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Westside)

Luxury House, 4 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Westside)

  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Eastside)

Luxury House, 6 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Eastside)

  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Westside)

Luxury House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Westside)

  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Eastside)

Luxury House, Private Pool (7 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 315 sq m
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, 6 Bedrooms, Private Pool (Westside)

Elite House, 6 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 260 sq m
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Westside)

Luxury House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Westside)

  • 315 sq m
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Eastside)

Luxury House, 5 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Westside)

Luxury House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 5 Bedrooms, Private Pool (Westside)

Elite House, 5 Bedrooms, Private Pool (Westside) | In-room safe, individually decorated, individually furnished

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 241 sq m
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Eastside)

Luxury House, 4 Bedrooms, Private Pool (Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Eastside)

  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Private Pool (11 Bedrooms Westside)

Elite House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (11 Bedrooms Westside)

  • 501 sq m
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for Elite House, Private Pool (12 Bedrooms Westside)

Elite House, Private Pool (12 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (12 Bedrooms Westside)

  • 594 sq m
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (8 Bedrooms Westside)

Elite House, Private Pool (8 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (8 Bedrooms Westside)

  • 315 sq m
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (9 Bedrooms Westside)

Luxury House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (9 Bedrooms Westside)

  • 427 sq m
  • Sleeps 20
  • 3 King Beds and 6 Single Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Westside)

Luxury House, Private Pool (7 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Westside)

  • 315 sq m
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Eastside)

Luxury House, Private Pool (8 Bedrooms Eastside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 315 sq m
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, Private Pool (10 Bedroom Westside)

Luxury House, Private Pool (10 Bedroom Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Westside)

  • 436 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, Private Pool (11 Bedrooms Westside)

Luxury House, Private Pool (11 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Luxury House, Private Pool (11 Bedrooms Westside)

  • 501 sq m
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Private Pool (9 Bedrooms Westside)

Elite House, Private Pool (9 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (9 Bedrooms Westside)

  • 427 sq m
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (13 Bedrooms Westside)

Elite House, Private Pool (13 Bedrooms Westside) | In-room safe, individually decorated, individually furnished

Elite House, Private Pool (13 Bedrooms Westside)

  • 594 sq m
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

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Aerial view

The Grove Resort & Water Park Orlando

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, (7702)
The price is CHF 216
for 1 room
includes taxes & fees
1 Jun - 2 Jun
The Grove Resort & Water Park Orlando

About this property

Encore Resort and Water Park At Reunion by Rentyl

Luxury resort with 2 restaurants and full-service spa
2 restaurants, a full-service spa and free water park access are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. Housekeeping is available on request.
Encore Resort and Water Park At Reunion by Rentyl offers 800 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 50-inch flat-screen televisions come with premium cable channels. Accommodation at this 5-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and hairdryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and in-room massages can be requested.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Encore Resort and Water Park At Reunion by Rentyl. During your stay, you'll be within walking distance of Jack Nicklaus Course. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy American cuisine with pool views at Finns Restaurant, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests have great things to say about the helpful staff and the pool
  • 14 minutes by car from Disney's Hollywood Studios® and 15 minutes from Disney Springs™
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Encore Resort and Water Park At Reunion by Rentyl offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 835 square feet (78 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Encore Resort and Water Park At Reunion by Rentyl. Self parking is free.

This 5-star Kissimmee resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 11 AM.
Finns Restaurant – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Bis Grill – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Shark Lounge – Overlooking the pool, this tapas bar specialises in American cuisine and only serves light fare. Happy hour is offered. Open daily.
Home Delivery – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
On the Go Market – This coffee shop only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11 AM for a fee: USD 6 to 18 for adults and USD 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Finns Restaurant
  • Home Delivery
  • On the Go Market
  • Shark Lounge
  • The Bis Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (835 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.35 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay
  • Heated pool maintenance fee: USD 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 18 for adults and USD 6 to 10 for children
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 11:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Encore Resort and Water Park At Reunion by Rentyl Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 980 reviews
Rating 8 - Good. 178 out of 980 reviews
Rating 6 - Okay. 98 out of 980 reviews
Rating 4 - Poor. 57 out of 980 reviews
Rating 2 - Terrible. 79 out of 980 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really exceptional!! They even upgraded us upon arrival to a bigger house! Everything was clean, my kids loved the waterpark close by…the only complaint I would have is that the patio door alarm was broken which would make the alarm go off every 10 seconds…although someone did come to “fix” it (he only put some tape around it temporarily) the tape eventually came off again making the alarm go off again at all hours of the night. It was eventually fixed by the second to last day of our stay.
Stayed 9 nights in Feb 2025

8/10 Good

Michael

Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value! The homes are spacious, clean , convenient, private and comfortable!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shannon

Travelled with group
Stayed 4 nights in Feb 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was great and had lots of space and was very clean and well stocked.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encore Resort was a nice place! We had an issue with our patio door in the middle of the night & maintenance came immediately and fixed the issue! Can’t wait to visit again. They even held our bags until it was time for check-in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chelsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

THOMAS, Cocoa

Stayed 2 nights in Jan 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great time would go back
Stayed 11 nights in Jan 2025

8/10 Good

Blanca

Travelled with family
Liked: Property conditions & facilities, room comfort

OK

The house was large and spacious, but it was not clear and we reported some things that did not work well and they never managed to repair them. Considering the number of options in Orlando, I probably won't rent here again
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 7 nights in Dec 2024

6/10 Okay

Tracy, Shelbyville

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Spacious
Stayed 10 nights in Dec 2024

4/10 Poor

Larissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our stay at Encore Resort on Dec 23 2024 until January 7th 2025 was extremely disappointing. Upon arrival, the first home they assigned us was unacceptable, so we had to request a different one. The second home was slightly better but still far from what we expected. The house they offered as the "only option available" was filthy despite their promise to clean it. The carpets were extremely dirty, with trash scattered throughout the house, including under the beds. Shockingly, we found packages and even a cigar under one of the beds! An underwear from a past guests was found in the washer! The towels provided were dirty on the very first day, forcing us to wash them ourselves. The same went for the bed sheets—they smelled bad, had hair on them, and were so wrinkled it was obvious they hadn’t been cleaned. The kitchen was also filthy, with dirty floors, grimy cabinets, and even the limited kitchen gadgets provided were in terrible condition. This house was supposed to accommodate around 20 people, yet there weren’t nearly enough kitchen supplies. What little was provided was outdated and unusable. The worst part of our stay was the overall dirtiness. The entire house was so dirty that we were uncomfortable walking barefoot, especially on the carpets in the bedrooms. Encore Resort’s lack of cleanliness and attention to detail made our stay unpleasant and stressful. I would not recommend this resort to anyone looking for a clean and comfortable place.

10/10 Excellent

Franklin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 7 nights in Dec 2024

6/10 Okay

Genelly

Liked: Staff & service
Property was spacious and comfortable. The rug was dirty with odor and needs replacing. The blinds were broken going out to pool. We did not realize the property charged excessive fees.
Stayed 4 nights in Dec 2024

2/10 Terrible

Maziyar

Travelled with family and small children
Disliked: Cleanliness, staff & service
Terrible and rude staff. Ordered fries for kids and it took 30 mins even though there was no body there. I called ahead and asked for pool heater. During check in I asked them about it and the girl checking us in said just press the button on the heater. It wouldn’t work. I called back after and they said they have to turn it on from their side. I have 4 kids and asked to check out an hour late and they said no because they have guests checking in at 4pm. They have 5 hours to clean! Their check out instructions is basically asking you to do everything for them. What are we paying for? There is literally nothing around you for 10 mins and single lane which makes driving anywhere in traffic so much fun. Terrible!
Stayed 3 nights in Dec 2024

8/10 Good

Aiesha

Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Stayed 2 nights in Dec 2024

10/10 Excellent

Rani

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

jose, orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy access to different places like Disney,and some other restaurants.the convenience to have a private pool and the water park .service was great .I have to mention that maintenance department is great fast response and very professional.thanks guys . looking forward to coming back soon
Stayed 7 nights in Dec 2024

8/10 Good

Reshma

Stayed 11 nights in Dec 2024

10/10 Excellent

Anaise

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities
I loved it, we end up extending our stay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Freddy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Horrible communication
Stayed 2 nights in Dec 2024

2/10 Terrible

Timothy Moore

Travelled with family
Disliked: Staff & service, amenities
The property isn’t what’s advertised here. Theres all kinds of hidden fees like you having to pay ($60 per day) to heat the hot tub and pool, the rooms being cold, no trash bags in the rooms, the tvs wifi not working, the swimming slides not being wide enough for play, etc. The shuttle is available but what they don’t tell you is that unless your going to Disney, everywhere else is pickup at 7:45 am this is the only depart time and pickup is at 6:45 which again if you planned on being at the park late, don’t bother. Refrigerators were broke and it was just an overall bad experience. Even the restaurant which they only have one, runs out of ingredients and meat too so if you plan on eating there, go early in the morning because you’re going to be out of luck later on.
Stayed 7 nights in Dec 2024

10/10 Excellent

osagie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place
Stayed 4 nights in Dec 2024