I spent way too much time in conversation with the management company! All adult guest information was provided so that everyone could be given a QR code to enter the complex. Instead we had to use one between all of us.We started out with10 bath towels for 17 people and NO washcloths! I was informed that they do not provide them because people take them. Not my problem! I am traveling from out of state and should bring my own?For 7 days and 17 people we began the week with 3 trash bags, 6 rolls of toilet paper, 2 rolls of paper towel, 2 oz of dish soap and 3 packs of dishwasher soap. When I called to request sufficient supplies, they asked me how many I wanted. This is their business, and they should know what supplies are normally needed. I would understand if we needed to request additional supplies on day 5 but day one was ridiculous! As it was, I estimated incorrectly and had to contact the management company again for additional supplies.We had a child being dropped off about 9 pm at the house and were aggressively threatened by a tow truck driver! While the car was stopped and running in front of the house with the doors open the tow truck zoomed backing up to the car, dropped the hoist to pick up the vehicle. We ran up to the driver’s window and knocked to stop him from taking the car. He drove off without acknowledging us. This was completely uncalled for and very uncomfortable!I need more space to complete the review. please contact me