Most horrible place I have ever stayed in. I had to be in touch with the host so many times for them to send the property manager around to sort things out. Yes things got done eventually but I should not have been asking every day as these basic things like towels no hand towels in any bathrooms and none in the kitchen area, pots, pans all disgusting and dirty, a dirty dishwasher that was all corroded, dirty cutlery, broken chairs, ants in all bathrooms, no normal TV channels so for the first week we could only watch Netflix or Prime, dirty patio area with big weeds growing out of it and ants, broken window blinds so could not close properly if opened, corroded shower in main bathroom area with bits broken, in other bathroom if you put hot water on then cold water was coming out and if you turn it to the cold water then hot water was coming out. The list is endless and should have all been done.I paid extra for pool heating that never worked and everyone kept telling me different things about it. I told everyone that I have been coming to Orlando since 2004 and never needed to complain about anything every where we stayed as every time our stay has been perfect. I kept asking the host for a refund so I could book somewhere else but no response to that as he kept sending the property manager to sort things out. My holiday was ruined and in the end I went to stay with my friend who live very far for the last 5 day’s as I got fed up of complaining and not getting much answers.