Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Exterior
Point of interest
In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 66.1 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with 24-hour fitness centre and free theme park shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Change of bedsheets is available on request
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video game consoles and a safe. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Holiday Inn & Suites Across From Universal Orlando by IHG's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Universal Orlando Resort and 9 minutes on foot from Orlando International Premium Outlets
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn & Suites Across From Universal Orlando by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TGI Fridays – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.95 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 11 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 454 out of 1297 reviews
Rating 8 - Good. 231 out of 1297 reviews
Rating 6 - Okay. 222 out of 1297 reviews
Rating 4 - Poor. 163 out of 1297 reviews
Rating 2 - Terrible. 227 out of 1297 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

XXX

Travelled with family and small children
Disliked: Staff & service, amenities
Never going back to this property
Stayed 10 nights in Dec 2024

10/10 Excellent

Mohammedsadiq

Stayed 1 night in Dec 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dayami

Stayed 4 nights in Dec 2024

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
New lobby old dirty rooms
Hotel lobby was newly renovated and staff was very kind. The room was dated and carpet was dirty and very worn. We asked for bedding for the pull out couch and the blanket was crusty, hard and not even folded it was in a wad. The TGI Fridays attached has great service and food was good.
Stayed 1 night in Dec 2024

2/10 Terrible

Vada

Disliked: Cleanliness
Stayed 5 nights in Dec 2024

2/10 Terrible

Julia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as pictures describe
Room as dirty, Towels had holes in them. HVAC made a horrible noise in the room that prevented sleep. Hardly ANY lighting, place is very out dated and dark!
Stayed 3 nights in Dec 2024

4/10 Poor

saravanan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We book it as it was near to Universal, but property only looks ok from outside, it's poorly maintained and smelly rooms
Stayed 1 night in Dec 2024

6/10 Okay

Diana

Travelled with family and small children
Liked: Staff & service
The rooms smelled like cigarettes and the rugs inside were very dusty . The bathrooms had a mold smell
Stayed 1 night in Dec 2024

10/10 Excellent

crystal

Stayed 1 night in Dec 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We felt accommodations could have been better, rooms we're clean but had to ask for allot of things. Allot of food options but not pocket friendly when it's only place in a hurry.. passing for parking we thought was a bit pricey bc they didn't shuttle past universal to other parks. Then you have to pay to be shuttled if you didn't want to drive so delayed the purpose, more complicated that anything.. over all ok
Stayed 7 nights in Dec 2024

6/10 Okay

eimy raquel

Travelled with family
Liked: Cleanliness, staff & service
No me gusto que cobran el parqueo y caro, que cobran fee que no tienen ninguna lógica, si ya yo pague la habitación y la devolví con todo como la recibí porque me cobran “fees”. El desayuno se suponía que era incluido pues eso decía cuando uno hace la reserva luego cuando llegas al hotel te dicen que tienes que pagarlo, entonces que pongan que tiene desayuno incluido pues es algo engañoso. La limpieza no era la mejor, las alfombras tiene mucha peste a humedad y se ven sucias.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok hotel
There were no cups in the room to drink out of. Took them about 1.5 hours before they arrived. Pull out couch not to comfortable for sleeping but suppose that is to be expected. Room was nice and clean. I was expecting the usual hair dryer but there wasn't one. Overall stay was ok we were only there to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

jason

Travelled with family
Stayed 4 nights in Dec 2024

8/10 Good

Ericson

Stayed 5 nights in Dec 2024

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms could us some updating. But the staff was lovely. It’s totally walkable to to Universal Stufio and outlet malls.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2024

10/10 Excellent

Eladio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Dayami

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
I would not stay here again, suite was not in the best condition. There was a hole on the wall as if someone punched it, we bought cleaning products to clean before using the bathroom, we had small children. TV’s didn’t work properly, fridge didn’t get cold enough, hallway was also not in the best condition. There was a bloody bandaid near the bed my child slept on. Overall rating should be zero if I could give it a zero star.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Stayed 3 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Anitka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not happy
I registered for a room that sleeps 6 but 2 of us had to sleep in the floor and they wouldn’t bring us more than 1 blanket so 2 of us froze all night. It also costs a lot of money to park her at the hotel, as if Orlando isn’t taking enough of our money. And they couldn’t even swing for a Continental breakfast.
Stayed 1 night in Dec 2024

4/10 Poor

Harsha

Stayed 3 nights in Dec 2024