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MainStay Suites Orlando Altamonte Springs

2.5 star property

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Photo gallery for MainStay Suites Orlando Altamonte Springs

Exterior
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Full-sized fridge, microwave, stovetop, dishwasher
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
644 Raymond Avenue, Altamonte Springs, FL, 32701
  • Cranes Roost Park
    ‪10 min walk‬
  • Sanlando Park
    ‪15 min walk‬
  • Altamonte Mall
    ‪15 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1147)
The price is CHF 98
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includes taxes & fees
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About this property

MainStay Suites Orlando Altamonte Springs

Hotel in Altamonte Springs with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Orlando Altamonte Springs offers 120 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Altamonte Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Orlando Altamonte Springs. During your stay, you'll be within walking distance of Cranes Roost Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from Kia Center and 14 minutes from Dr. Phillips Center for the Performing Arts
  • Dogs welcome for a fee (restrictions apply)
MainStay Suites Orlando Altamonte Springs offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Orlando Altamonte Springs. Free self parking is available.

This Altamonte Springs hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Wyndham Aparthotel Altamonte Springs Orlando
Hawthorn Suites Wyndham Orlando Altamonte Springs
Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
Candlewood Suites Orlando / Altamonte Hotel Altamonte Springs
Candlewood Suites Altamonte Springs
Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
Hawthorn Suites Wyndham Orlando Altamonte Springs
Hotel Hawthorn Suites by Wyndham Orlando Altamonte Springs
MainStay Suites Orlando Altamonte Springs Hotel
Hawthorn Suites Wyndham Orlando Hotel
Hawthorn Suites Wyndham Orlando
Hawthorn Suites by Wyndham Orlando Altamonte Springs
MainStay Suites Orlando Altamonte Springs Altamonte Springs

MainStay Suites Orlando Altamonte Springs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 341 out of 1089 reviews
Rating 8 - Good. 253 out of 1089 reviews
Rating 6 - Okay. 181 out of 1089 reviews
Rating 4 - Poor. 144 out of 1089 reviews
Rating 2 - Terrible. 170 out of 1089 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brooks

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete s@#thole. Rude woman at front desk was completely uncooperative and unhelpful. I require peritoneal dialysis and there were no baggage carys to accommodate me. Rude woman at front desk was in NO hurry to help locate one for me. Was talking on her cell phone.
Stayed 3 nights in Dec 2024

10/10 Excellent

melissa

Stayed 1 night in Dec 2024

4/10 Poor

Nathaly

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hallways were a bit noisy at night, with kids and dogs. After checking out, I realized I left a $99 pashmina between the sheets on the bed that I loved, but the cleaning staff said they never saw it. It was obvious to me that they didn't want to report it.
Stayed 2 nights in Dec 2024

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Rafael

Travelled with group
Liked: Staff & service
Only stayed a night so I can’t say much but it about what u get for 100 bucks which isn’t a bad thing but with that said I’ve definitely had more elevated stays for 100 dollars
Stayed 1 night in Dec 2024

2/10 Terrible

Monique

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

2/10 Terrible

Erin

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Place had a musty, mildewy smell. Our bathroom door was literally 3-4 inches too big to fit in the doorway so it never actually fully closed. I had to leave and find a new hotel that cost me twice the amount I was planning on spending. I wasnt the only person standing at the desk insisting conditions were unacceptable.
Stayed 1 night in Dec 2024

2/10 Terrible

Hernani

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really need to clean!
Stayed 4 nights in Nov 2024

4/10 Poor

Mirem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Muy sucio El hotel el piso todos los Elevadores también
Stayed 3 nights in Nov 2024

4/10 Poor

RICHARD

Disliked: Cleanliness
You get what you pay for ! No one at check in desk on arrival. Coffee was out of order twice ! Low class of guests at this hotel. Noisy guests. Lots of riff raff staying there. Internet was spotty. Basic channels CBS, ABC and NBC were not on their TV line up. Unless you really need an economy hotel…. Look elsewhere
Stayed 3 nights in Nov 2024

4/10 Poor

B

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very helpful. The room itself was ok. There were blood stains on the bathroom door and on the towels. Elevator had debris on it, same thru the weekend. And the building itself seems crazy bad. My theory is that because people cook in there all scents are mixed in the air. It doesn't feel too fresh and the some of the people that stay there are questionable. Was ok but will jot book it again. The Sleep Inn is a better option. Waaaayyyyy cleaner, peaceful and no funkiness. Thanks for the hospitality nevertheless.
Stayed 1 night in Nov 2024

10/10 Excellent

Tre

Good experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Latoya

Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Stayed 2 nights in Nov 2024

2/10 Terrible

Lincoln

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Trellany

Travelled with family
N/a
Stayed 7 nights in Oct 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Jana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I received a key to a dirty room. Garbage everywhere! There were dog hairs in the lobby, paint peeling of the ceiling. I requested a refund and left the property.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️
Stayed 2 nights in Nov 2024

6/10 Okay

Cathy

Liked: Staff & service
Disliked: Cleanliness
Not what I expected.
2nd and 3rd floors smelled of animals. Sign said animals on 3rd floor only but had a dog on 2nd floor. Kitchenette was nice and clean. Room assigned did not have operational tv, phone or airconditioner. Had to ask for another room and was easily accommodated. Locaction is close to interstate and staff was friendly.
Stayed 3 nights in Oct 2024

4/10 Poor

Vu

Travelled with family and small children
Disliked: Staff & service
Booked wrong day ( for Milton Hurricane) . Try to request return or even some credit for future service , but COLD NO! At least expedia.com tried To help me fix it. Thank you! MainStay Suites Orlando Altamonte Springs , when wrong customer receive a WOW he will become royalty customer! Improve your customer service! Thanks!
Stayed 3 nights in Oct 2024

6/10 Okay

Beverley

Stayed 7 nights in Oct 2024

6/10 Okay

Beverley

Business traveller
Liked: Staff & service
The manager and staff were helpful, friendly, and professional. However, the the property has deteriorated and updates are minimal. The bathroom sink is new, but the shower and toilet were awful. Mildew on the grout they used on the spout in the bath. Toilet hard to flush at times. Microwave didn't work, replacement had a crack in the class in the door and it broke open when I turned it on. I was tired of going to the front desk so l only used the stovetop for the rest of my stay. There were stains on the sheets. They operate more as a residential hotel for families than a hotel for short term guests.
Stayed 7 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would choose again.
The staff was terrific, very friendly and accommodatinh.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 7 nights in Oct 2024