6/10 Satisfaisant
lisa m.
12 avr. 2025
Great house
Great house large enough for 12 of us. Hot tub stopped working within hours of us getting to house . Person that services pools at house next door. Asked if he could come over and check it. He said we need to call and report that it had issue. We did and received nasty message that we had broken it turning valves. Told person we had just arrived and had not touched anything response was if it happened again we would be responsible for paying for damages. Hot tub was not functioning for our whole stay we were there nine days. Check in was very confusing they would send out different messages asking for different information day before we arrived they asked for name of all adults in our party because you had to go thru gate upon entering property. At this time he didn’t mention we needed a QR code to enter community so upon arriving at 12:30 am we couldn’t get in because we had never been given QR code . Took a while to be issued code just seemed like should have been better organized check in. Day of check out we are packing up couple next door out side smoking pot for whole time we are packing up to point I was afraid of small children to be outside cause smoke was so thick and smell so strong. House was clean and very nice but service could have been better
lisa m.
Séjour de 8 nuits en avril 2025