Staff was great, but when we got to the room, : 1- VERY Dirty sofa bed, Loveseat disgusting, , mattress was dirty(black spots) with lot of holes, the drapes almost split in two due to a big hole on the side, could not sleep in the master bedroom due to the light in hallway was shining the room. Overhall TERRIBLE NIGHTMARE, my wife and kids were very upset to see me choose a place like this. and tthe balcony rails and the chairs/table were dirty. had to go to the dollar tree to buy cleaning supplies . THIS IS THE FIRST AND LAST . VERY DISGUSTING ROOMS.