We were in Orlando for a volleyball tournament over 8 days. The property is so spacious. It was relaxing. We prepared healthy meals and grilled. We enjoyed the amenities and the natural wildlife (cranes, turtles, crocodiles).
The place looked just like in pictures can't complain! so nice!! but as far as essentials they do not provide you with anything like keurig coffee cups, extra paper towel or toilet paper, etc..only 4 pool towels, while there was 7 of us. I believe if they can buy houses like these, they should be able to step up and afford more welcoming essentials for their guests. Even 2 bottles of water would've been nice for someone who traveled so many hours to get to the house. Electricity went off for few hours within the whole community, asked for a partial refund and never got a response back with any answers!
Really enjoyed the house for a Disney trip with the family. My daughter loved the themed rooms. We had plenty of room in the house and the pool/ hot tub was perfect the first 2 days. I would recommend brining more towels when you stay. But over all we really enjoyed this house and will stay again in the future.
Overall the home worked for what we needed it for, which was a place to come back to after the Disney parks that was spacious, and had a pool for a quick dip.
Pros: spacious, with 2 TV/living areas making it great for multiple or large families. Large kitchen island was nice and a dining table that fit our group of 7. 2 master bedrooms with en suites. Home was on the end of the row so you arenât sandwiched in between homes. 2 different themed rooms for kids which was a hit. Home was clean. Pool is small, but worked for 2 kids (the smaller part is not a hot tub, itâs just a jacuzzi with jets).
Cons: rugs need replacing; they are beyond cleaning/repair. This was cited in a VRBO review from a year ago. Kitchen utensils are bare bones, and was very disappointed that we had to go to Wal-Mart on our vacation to buy simple things. The following is not included: pot holders, salt & pepper (and any other consumable product), wine opener, can opener, peeler, laundry basket. Upstairs TV did not work. Home only provides 4 pool towels which isnât enough, and there is also a sign that says you cannot bring those towels to the community pool/waterpark which means you have to go and buy towels. Community pool is nicer in the photos
There was alot of coordination required with a group of 10, this house was the easiest part. The perfect place to wind down after our long days. They were easy to work with and communicative. House was clean and comfortable.
House was beautiful, carpets need cleaning. Pool needed cleaning. Biggest issue, not enough towels. Advertised with the pool as an amenity. But not enough towels in the hise to support bathing, let along having a pool
Responsive to messages, but no action was taken. Yes, it rained and wind was blowing prior to our stay, but the pool area has a cover.
Good location. If corrective action is taken, i would recommend this location.
Disappointing; don't rent with Florida Vacation Rentals
The pool in the picture is deceiving; it is not as big as it looks; the pool was not heated even though we paid for it and when we asked about it, we were told the "heated" spa should heat the rest of the pool, but nothing they could do; the pool had candy wrappers, hair pieces, and gunk in it when we arrived on Sunday; when we called about it, we were told they only clean it on Wednesday's so nothing they could do; they did not give us a skimmer to do it ourselves; pool was not useable; trash was left from renter before us; our neighbors renting across from us had the same issues; the management company managing this home which is Florida Vacation Rentals is not helpful and we will not be renting anything through them again; so disappointing. the call center took messages and no one called back; you only get one towel per guest in the house so forget if you need an extra one to wash hair, etc. We have rented other homes through VRBO and this has been one of the worst experiences. Avoid renting this house through that particular rental company if you can. The pros to the house is that is very large and the beds were comfortable, but that is about it.
I liked the location and that it was a gate community. The cons were as follows:
At the beginning of our stay, there were loud and reckless cars driving up and down the street
The contract stated the pool and hot tub would be warm and was not. Called several times and was not rectified.
Only 2 TVs worked.
No can opener!