Seralago Hotel & Suites Main Gate East

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, pool loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
Exterior
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Barbecue grill
    Barbecue grill
  • Outdoor space
    Outdoor space

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    4 min walk
  • Fun Spot America
    5 min walk
  • Falcon's Fire Golf Club
    3 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    17 min drive

Room options

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About this property

Seralago Hotel & Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and fitness centre
This aparthotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Other amenities include Access to hot tub, an outdoor tennis court and conference space. Each apartment provides a fridge and a microwave, plus free WiFi and a TV. A hairdryer, a safe and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Fridges and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Seralago Hotel & Suites Main Gate East's great location gets high marks from our customers. During your stay, you're just a quick walk from Old Town. Free WiFi in public areas, free self-parking and a free theme park shuttle are available. This aparthotel has 614 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a TV.
  • Each apartment offers a TV, a fridge and a microwave
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests speak favourably about the pool and the clean guestrooms
  • Just a 4-minute walk from Old Town and 5 minutes on foot from Fun Spot America
  • Free theme park shuttle service
Seralago Hotel & Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square metres) and includes conference space. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Seralago Hotel & Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Pool gate
  • Pool loungers
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Car hire
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Wet bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Kissimmee
Seralago Hotel & Suites Main Gate East Aparthotel
Seralago Hotel & Suites Main Gate East Aparthotel Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

5.2
Rating 10 - Excellent. 805 out of 5565 reviews" "
Rating 8 - Good. 809 out of 5565 reviews" "
Rating 6 - Okay. 935 out of 5565 reviews" "
Rating 4 - Poor. 972 out of 5565 reviews" "
Rating 2 - Terrible. 2044 out of 5565 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Karla

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Totalmente horrible y apestoso este lugar. Tuve que rentar otro hotel
Stayed 1 night in Aug 2024

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, room comfort
Wouldn’t stay here
The room smelled bad. There were 3 raccoons running in front of the rooms, there were 5 pillows for 5 beds, no blankets, mattress was stained and had bugs, towels were dirty, a/c smelled moldy, there were two other people in the lobby complaining about the same issues and wanted their money back.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
You get what you pay for. Place is in dire need of upkeep. We arrived to hotel after flying in, went to take a shower and there were dirty foot prints in tub. Room has a musty smell. Beds were comfortable but do not have an actual mattress protector just a piece of felt material. Playground area grass was tall. Ac worked. Door was sketchy. You can hear the amusement park race track until closing. Did have a microwave and fridge that both worked. Close to Disney parks. It served the purpose for the nights we were there.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bad sevice and overcharged for late check out and left the room at 9am.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey S

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down and not maintained. Stained sheets and room smelt disgusting.
Stayed 2 nights in Aug 2024

2/10 Terrible

Neel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jayson

Business traveller
Disliked: Cleanliness, room comfort
Never again.
It was disgusting, never again will I stay there. I’m shocked because that place use to be nice 4 years ago. Now there’s no up keeping. I didn’t even shower there. I slept with my clothes on and just left soon as I woke up and hit the road.
Stayed 1 night in Aug 2024

4/10 Poor

Katherine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The photos posted online were absolutely NOT what we were rented. The hotel is run down, disgusting, & overall sketchy. The door wouldn’t latch or lock. The mattresses in the “kid suite” were about a foot shorter than the bed frame itself. There was only two outlets we had access to for plugging in chargers etc. Most of the lights didn’t work & housekeeping never showed up in the 3 days we stayed.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Good for the price.
Nice place for the price, sometimes is overcrowded but not this stay, was nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Raul

Disliked: Cleanliness, property conditions & facilities
It smelled of humidity, the rooms were old, the pools were ugly and dirty, the gardens were ugly, the worst hotel I've ever stayed in.
Stayed 6 nights in Aug 2024

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
The room was outdated. Not clean. No washcloths. The metal was rusty. The electric plugs. My phone charger sparked when I plugged it in. There was an extra $20 fees that were not shown. The curtains were off the hooks and tracks. Weird smell too.
Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities
The room smell bad they have mold every where furniture broken
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Travelled with group
The stay was good wasn’t what we expected but loved being next to old town.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia Jeannette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked, close to Old Town.
Stayed 4 nights in Apr 2024

6/10 Okay

Shekia

Disliked: Property conditions & facilities
Nice location
Stayed 1 night in Aug 2024

4/10 Poor

Iris

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Natalia

Stayed 2 nights in May 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt like almost fell off bed need to remodel dirty sheets i had to leave the hotel and go to another hotel more money
Stayed 2 nights in Jul 2024

2/10 Terrible

rodney

Disliked: Cleanliness, amenities, property conditions & facilities
The property is a shelter for displaced families
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Girls trip
The first room we went in had an issue with the AC. It was leaking inside the room. I called the front desk and had to go back and get keys to another room. Was given another room and was very pleased. Smelled good comfortable and clean....not to mention right across from the pool. Enjoyed my stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Raul, Lake City

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

CESAR

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
the location is perfect, but the property is really outdated. no bad experience. ac worked perfect. the pool is good. dining options are close by (walking distance).
Stayed 2 nights in Jul 2024

2/10 Terrible

Nathan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The key card wouldn't let us in the room,parking lot was flooded and got soaked, went back to front office they sent me back to the room said technician would be there waited about thirty minutes and had to get another room because door keypad was broke.waited about twenty minutes they gave us another room the room had rust all over looked like it was flooded and will never stay there again there was overloaded trash in the hallways would not ever recommend this hotel .
Stayed 1 night in Jul 2024

2/10 Terrible

sarah

Stayed 1 night in Jul 2024