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Waldorf Astoria Orlando - An Official Walt Disney World® Hotel

5.0 star property

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Photo gallery for Waldorf Astoria Orlando - An Official Walt Disney World® Hotel

Exterior
Suite, 2 Bedrooms (Governor's) | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds
Suite, 2 Bedrooms (Governor's) | Living area | 55-inch LCD TV with cable channels, TV, pay films
Terrace/patio
Golf

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
14200 Bonnet Creek Resort Lane, Orlando, FL, 32821
  • Disney Springs™
    ‪6 min drive‬
  • Epcot®
    ‪8 min drive‬
  • Disney's Hollywood Studios®
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed (Disney View)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Suite, 1 King Bed (Disney View)

  • 165 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Suite, 1 King Bed, Accessible, Bathtub

  • 88 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

View from room

Suite, 2 Bedrooms

  • 207 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Luxury Suite, 1 King Bed, Balcony

  • 136 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Luxury Suite, 1 King Bed, Accessible | Living area | 55-inch LCD TV with cable channels, TV, pay films

Luxury Suite, 1 King Bed, Accessible

  • 136 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Waldorf)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Accessible, Bathtub (Waldorf)

  • 165 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 88 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Family Suite, 1 King Bed, Balcony

  • 88 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Disney View)

View from room

Deluxe Room, 2 Queen Beds (Disney View)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

55-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Presidential Suite, 1 King Bed

  • 265 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Golf View

55-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Golf View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 4 Bedrooms

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Suite, 4 Bedrooms

  • 414 sq m
  • Sleeps 10
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

View all photos for Deluxe Room, 2 Queen Beds, High Floor

55-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, High Floor

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Oversized)

Room, 2 Queen Beds (Oversized) | View from room

Room, 2 Queen Beds (Oversized)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking

View from room

Deluxe Suite, 2 Queen Beds, Non Smoking

  • 88 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Suite, 1 King Bed, Balcony

  • 88 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

55-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Governor's)

Suite, 2 Bedrooms (Governor's) | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Suite, 2 Bedrooms (Governor's)

  • 207 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub | Living area | 55-inch LCD TV with cable channels, TV, pay films

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Chairman's)

Suite, 2 Bedrooms, Non Smoking (Chairman's) | 1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Suite, 2 Bedrooms, Non Smoking (Chairman's)

  • 129 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Disney View)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed (Disney View)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

55-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Disney View)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Disney View)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony (Disney View)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Deluxe Suite, 1 King Bed, Balcony (Disney View)

  • 88 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 165 sq m
  • Sleeps 5
  • 1 King Bed

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  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (1001)
The price is CHF 357
for 1 room
includes taxes & fees
18 Jun - 19 Jun
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About this property

Waldorf Astoria Orlando - An Official Walt Disney World® Hotel

Luxury resort with 12 restaurants and 2 outdoor pools
This smoke-free resort features 12 restaurants, 2 outdoor pools and a full-service spa. A theme park shuttle is free. Additionally, a golf course, 4 bars/lounges and a 24-hour fitness centre are on-site.
Waldorf Astoria Orlando - An Official Walt Disney World® Hotel offers 502 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a lazy river, a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waldorf Astoria Spa has 22 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Waldorf Astoria Orlando - An Official Walt Disney World® Hotel. During your stay, you're just a quick walk from Waldorf Astoria Golf Club. Enjoy features like a free theme park shuttle, plus 2 outdoor pools and 12 restaurants.
  • For dining with pool views, stop by Bull and Bear, one of the property's 12 restaurants and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, hot stone massages or aromatherapy at Waldorf Astoria Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, a 24-hour gym and a steam room
  • 8 minutes by car from Disney Springs™ and 12 minutes from Disney's Hollywood Studios®
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
As a guest of Waldorf Astoria Orlando - An Official Walt Disney World® Hotel, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 12 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar.

Business amenities include a business centre, 15 meeting rooms, and coworking spaces. Event space at this resort measures 60000 square feet (5574 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Waldorf Astoria Orlando - An Official Walt Disney World® Hotel. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 5-star Orlando resort is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Bull and Bear – Overlooking the golf course and pool, this restaurant only serves dinner. Guests can enjoy drinks at the bar.
Aquamarine – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
The Clubhouse Grille – Overlooking the golf course, this restaurant only serves lunch. Guests can enjoy drinks at the bar. Open selected days.
Peacock Alley – This restaurant serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Parking on site (USD 40 per day)
  • Valet parking on site (USD 57 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 12 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquamarine
  • Bull and Bear
  • Peacock Alley
  • The Clubhouse Grille

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Lazy river
  • Outdoor pool (guest access)
  • Piano
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 60,000 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 250 per stay)
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 40 per day
  • Valet parking fee: USD 57 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay (maximum USD250 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive smart lock details.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Orlando Waldorf Astoria
Waldorf Astoria
Waldorf Astoria Hotel Orlando
Waldorf Astoria Orlando
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Resort
Waldorf Astoria Resort

Waldorf Astoria Orlando - An Official Walt Disney World® Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 267 reviews
Rating 8 - Good. 34 out of 267 reviews
Rating 6 - Okay. 20 out of 267 reviews
Rating 4 - Poor. 9 out of 267 reviews
Rating 2 - Terrible. 5 out of 267 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gao-Chao

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 11 nights in Nov 2024

10/10 Excellent

soumya

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter getaway!

We had an amazing stay at this luxury hotel! The service was outstanding and we had excellent food, drinks and golf! This is a wonderful, high-end resort and I look forward to our next visit. 5 stars from me to these guys - super pleased with our stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Puneet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good and comfortable lux hotel. Couldn’t handle restaurant crowd and in room dining on busy nights. Room service won’t replace the used items in the room (glasses etc). Asked for black tea - the guy handed me more chamomile and ran away. And it’s not a “disney” hotel. Limited shuttle and you can’t book lightening passes 7 days in advance
Stayed 4 nights in Feb 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous property with easy access to all things Disney! The gym on property was fantastic and the cafe and bar were both very well done. I traveled with my wife but I saw young professionals, families and couples all enjoying the property

10/10 Excellent

Clifford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony, Lloyd Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful property
Stayed 2 nights in Feb 2025

8/10 Good

Kali, cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
No worth $1000 a night - average at best for a higher end hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Eliza

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with attentive and friendly staff. Easy access to Disney parks, great dining, and shopping options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Geeovana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean staff very polite and professional made our stay amazing. Great dinning options
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real negative for me was the lack of soft close toilet seats
Stayed 4 nights in Jan 2025

8/10 Good

Hamed

Stayed 4 nights in Dec 2024

6/10 Okay

Megan

Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. We always love our stays here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Élodie

Stayed 3 nights in Jan 2025

10/10 Excellent

Kerre

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond Fabulous!
Stayed 2 nights in Jan 2025

6/10 Okay

Destiny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stay here often, however, this past time we encountered terrible service a few times. There were issues with our front door and balcony door. We were told someone would come and fix it twice and they never did. Also, housekeeping came and forgot to leave washcloths. I called down more than three times before someone came. It took around 2 hours to get them. I normally don't complain but when checking out I let the front desk know. They were very polite and apologized. We love the Waldorf but when issues arise like this it leaves a bad taste.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Few options for dining , not too much activities for a family with kids . Otherwise nice place to stay for those looking a good , quiet , and highly friendly environment.
Stayed 4 nights in Jan 2025

10/10 Excellent

ABRAHAM

Stayed 2 nights in Jan 2025

8/10 Good

Olubukunola

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in to our room was delayed by over 2 hours and I had to bring our bags up without any help from the bellman. No communication about when the room would be ready. I had to take the initiative to check in for timing of our room to be ready. Children had to change in the valet area into their bathing suits.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024