6/10 Satisfaisant
Bridget F.
26 avr. 2025
Les points forts : Propreté
Great location
We had a very good time at this location. However, we were extremely disappointed that the outdoor pool was closed and we were not notified at the time of booking. I found out on my own and confirmed with owner. Also, they removed the chairs and umbrellas from the beach at 5pm so no place to enjoy the sun at the beach after 5pm. This was extremely disappointing. Our suite was clean and the elevators were always available. Staff was very nice and understanding about the pool. They offered for us to drive 4 miles to another property with a pool. But who wants to do that on vacation. Also, the walls and doors were very thin. You could hear people talking in hallways as clearly as if they were in apartment with you. The bedroom had a ridiculously large tv right next to the bed that was difficult to watch without feeling like you were in the front row of a movie theater. Owner did respond when I inquired about the pool and he expressed that he was sorry that it was not disclosed. However, no refund or price adjustment was offered. Otherwise we would have stayed here again but feeling duped, we will find another location when we visit Ormond Beach.
Bridget F.
Séjour de 3 nuits en avril 2025