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Centara Grand Hotel Osaka

5.0 star property

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Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
5 restaurants, breakfast, lunch, dinner served; French cuisine
Building design
In-room safe, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Nipponbashi
    ‪4 min walk‬
  • Kuromon Ichiba Market
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪14 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor) | In-room safe, blackout curtains, iron/ironing board

Club Suite ( - Miyabi Club Floor)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Club Room, Corner ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Suite - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Family - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Miyabi Club Floor　

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Miyabi Club Floor　

  • Sleeps 2
  • 2 Single Beds

View all photos for Family - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Family - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Yu Standard Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Centara Grand Hotel Osaka

Luxury hotel connected to a shopping centre in Osaka with 5 restaurants
This hotel features 5 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/cafe and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with a safe and complimentary bottles of water. 55-inch Smart televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
SPA Cenvaree スパ・センバリー has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

The shopping around Centara Grand Hotel Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Nipponbashi. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 bars.
  • Free WiFi
  • Enjoy French cuisine at Innovative French KUNSEI, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to detox wraps, body wraps or Thai massages at SPA Cenvaree スパ・センバリー
  • Amenities include 6 meeting rooms, a lift and co-working space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Just a 4-minute walk from Nipponbashi and 10 minutes on foot from Kuromon Ichiba Market
Centara Grand Hotel Osaka offers its guests a full-service spa and a 24-hour fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

6 meeting rooms and coworking spaces are available. The luxury Centara Grand Hotel Osaka also features spa services, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Innovative French KUNSEI – This fine-dining restaurant specialises in French cuisine and only serves dinner.
WhiskeyNova ウイスキーノヴァ – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ – This bistro only serves dinner. Open daily.
Suan Bua スアンブア – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.
Embassy of Crab エンバシー – This restaurant specialises in live/raw dishes and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Handrails in stairways (85 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5220 per person
  • Covered self-parking fee: JPY 4000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1016 reviews
Rating 8 - Good. 153 out of 1016 reviews
Rating 6 - Okay. 31 out of 1016 reviews
Rating 4 - Poor. 16 out of 1016 reviews
Rating 2 - Terrible. 22 out of 1016 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean property in Namba that accessible to shopping and trains!
Stayed 5 nights in Nov 2024

6/10 Okay

Yoon Kyung, San Diego

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
The number of beds were sufficient for our family of four, but the room wasn’t actually ready when the front desk checked us in, so we waited in the lobby. When it was finally ready, it smelled bad and there was a lot of noise coming from the train tracks nearby, even though we were in high floors. The beds were also uncomfortable for a 5-star property. We did not get good sleep. Will not return and do not recommend. It is unfortunate because we really wanted to enjoy the property especially in the family room and the hotel is near many attractions like Dotonbori and Den Den Town.
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The staff were friendly and spoke English very well. This area was walking distance to a lot of restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Hila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, relatively close to the central station. Courteous staff and professional service. We were on the higher floors and stayed in the lounge that offers snacks and refreshments several times a day and we really enjoyed the experience. Recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sivanesh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Newer property and centrally located near Namba station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Changhyeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and way bigger than we expected. All the facilities were in great shape. The location was 15min walkable distance from Namba, which means the area itself is relatively quiet and less crowded. There are several convenient stores around, thus you can easily enjoy Japenese convenient store goods :) Highly recommend for those who don't like crowded and noises but still want walkable distance to the main area while enjoying rooms and amenities in great condition!
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. I would highly recommend this hotel. It is more like a resort with its spa restaurants and 33rd floor sky bar. The area around was safe and very pretty. You could walk and get anything you needed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alon

Stayed 5 nights in Nov 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We found this hotel last minute and were very pleased with all it had to offer. Many restaurants inside and connected to large shopping center with many other food options. The rooms were beautiful and views from windows were amazing. I would highly recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruby Mei Yin

Stayed 3 nights in Nov 2024

10/10 Excellent

Hussain

Stayed 5 nights in Nov 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Namba Parks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan doesn’t best, Centara is a great example…
My stay was absolutely delightful! From the superb customer service to each amazing detail of this hotel, the atmosphere, style, it clean stylish EXCEPTIONAL. The location is central, it connects to Namba park which is a mall that offers not only restaurants and shops but a theater, museum. Centara is also located near lovely restaurants steps away and Dotinbori. I cannot recommend this hotel enough
Stayed 5 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Close to shopping and dining options and transit! Rooms were on the small side for 2 adults and 2 kids but perfect for two. Amazing view. Room had an odd odor and that is why I won’t give it 5 stars but I would stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Delia

Stayed 3 nights in Nov 2024

10/10 Excellent

Kasondra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around would stay here again
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose

Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka stay
It was a great stay at this hotel. Great food, great customer service including the maid service.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel. Very clean and has everything you need. Kettle and coffee maker. Just make sure to ask for a room not facing train tracks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Delia

Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. They were incredibly kind and helpful to a bunch of young American tourists. Great service and the bar at the top had great drinks and was a lot of fun.
Stayed 4 nights in Nov 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
pretty bad breakfast
Stayed 5 nights in Nov 2024

8/10 Good

Miri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024