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Dedeman Oskemen Tavros

5.0 star property

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Photo gallery for Dedeman Oskemen Tavros

Front of property – evening/night
Bar (on property)
Bar (on property)
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking included
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
Permitina Sokak, No:11/1, Oskemen, 070000
  • Zhastar Park
    ‪13 min walk‬
  • Boris Alexandrov Sports Palace
    ‪2 min drive‬
  • World War II Memorial
    ‪4 min drive‬
  • Oskemen (UKK)
    ‪29 min drive‬

Room options

View all photos for Superior Room, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Suite

  • 37 sq m
  • Sleeps 5
  • 1 Double Bed OR 1 Single Sofa Bed

View all photos for Deluxe Room, River View

Deluxe Room, River View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, River View

  • 27 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Apartment

Luxury Apartment | In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Apartment

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Irtysh Suite

Irtysh Suite | In-room safe, blackout curtains, iron/ironing board, free WiFi

Irtysh Suite

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, River View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment Suite City View

Apartment Suite City View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Apartment Suite City View

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment | In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Apartment

  • 90 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Free daily continental breakfast

Best Western Plus Oskemen

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
4.5 out of 5, Wonderful, (2)
The price is CHF 77
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Best Western Plus Oskemen

About this property

Dedeman Oskemen Tavros

Boardwalk/promenade hotel with 2 hot tubs and full-service spa
A full-service spa, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Dedeman Oskemen Tavros offers 133 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 21-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include sports massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

During your stay at Dedeman Oskemen Tavros, you'll be within walking distance of Ethnography Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Opera Cafe
  • Indulge with body scrubs, manicures and pedicures or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and 2 hot tubs -
  • Within a 15-minute walk of Ethnography Museum and Zhastar Park
  • Airport and train station pick-up shuttle service available for a fee
Dedeman Oskemen Tavros offers its guests a full-service spa, 2 hot tubs, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Dedeman Oskemen Tavros. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

This 5-star Oskemen hotel is smoke free.

Opera Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Opera Cafe

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dedeman Oskemen Tavros

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7500 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 8400 per person (one-way)
  • Rollaway bed fee: KZT 7500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Dedeman Oskemen Tavros offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dedeman Oskemen Tavros
Dedeman Tavros
Dedeman Tavros Hotel
Dedeman Tavros Hotel Oskemen
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Oskemen
Dedeman Oskemen Tavros Hotel Oskemen

Dedeman Oskemen Tavros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 26 reviews
Rating 8 - Good. 8 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
My room was clean and spacious and had lovely view of the river. Buffet breakfast was excellent, particularly enjoyed the fresh honey and apple butter. Reception staff were helpful in arranging trip to Altai Mountains
Stayed 2 nights in Sep 2024

10/10 Excellent

Jongkuk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel.
Stayed 6 nights in Mar 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
The city with never cleaned walkways
Stayed 6 nights in Mar 2024

10/10 Excellent

Nurbol

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dedeman Delight
My 2nd stay here was very nice. The room was great. Room service was prompt and the food very delicious. My main complaint: You have to manually reconnect with the wifi each time you return to the hotel. Location is great for walking around the city. Breakfast buffet is excellent also.
Stayed 3 nights in Oct 2023

2/10 Terrible

Sandeep

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Major Failure or Saving Cost?
Hot water doesn’t work in the morning and internet stopped at midnight
Stayed 1 night in Sep 2023

8/10 Good

Soonjin

Stayed 1 night in Apr 2023

10/10 Excellent

Sang Ku

Stayed 1 night in Apr 2023

10/10 Excellent

Shujie

Stayed 2 nights in Mar 2023

8/10 Good

Hernan, Aventura

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Rooms facing the back of the building the view is quite depressing, I guess for 1 night or 2 would be ok but for an extended stay better to ask for a river view room
Stayed 3 nights in Jul 2022

8/10 Good

Malik, Atyrau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be the best hotel in the town, in my opinion four stars one with some ups and downs. Overall good hotel, not a luxury one but good with central location - all main city centre sites are within walking distance. A large shopping mall nearby. A bit weird architecture of the building so windows in most of rooms are located closer to corners. Standard rooms have relatively small windows, still comfortable. One class higher ones are corner rooms with larger windows - they are a bit cooler but we stayed during -20C days and there was no serious issue with heating in there. River view rooms are obviously better and a bit more expensive. Housekeeping is good for this type of hotels. There is a mid sized gym with some good equipment, saunas and hammam in good conditions, again not luxurious but still good. Good breakfasts are served at the ground floor restaurant with nice Irtysh river view. Hotel personnel could be praised for following sanitary rules during the pandemic - they are all wearing masks and keep cleaning all main areas. Oskemen or Ust-Kamenogorsk is a mid sized city in the country, rather underrated in terms of tourism, beautiful nature sites around and interesting history of the town. The hotel could be a good base for exploring the area.
Stayed 3 nights in Nov 2021

8/10 Good

Malik, Atyrau

Stayed 3 nights in Nov 2021

10/10 Excellent

MUKHAMMADSOBIROV

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Stayed 6 nights in Aug 2019

6/10 Okay

Unicorn, Colorado

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in town, but not up to expectations
My husband and I booked this hotel for the day of my friend's wedding. We've planned to arrive at noon in order to be able to get ready for 2pm wedding ceremony. I called the hotel in order to confirm if early check-in is OK - the hotel desk transferred me to some other booking department where they told me it is OK to check in early as long as we pay 50% of daily room charge. WHAT!? We've traveled throughout the world and this is the first time the hotel asks for 50% charge for checking in 2 hrs earlier! Usually if the room is ready then they just let you in, if not then politely explain. We were upset with this experience since the hotel is pretty expensive for the area.

6/10 Okay

Jérôme, Saint-Hubert

Liked: Cleanliness, room comfort
Great little hotel
I user this hotel for a short stay in Astana. Very good massage received.

8/10 Good

Pekka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay next to Irtysh river
Nice and clean hotel, friendly staff. Breakfast was good, and room was clean.
Stayed 1 night in Sep 2024

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Kirill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Деловая поездка в Усть-Каменогорск
Как обычно, лучший отель Усть-Каменогорска, хоть и среднего уровня по Казахстану при его стоимости проживания. Тем не менее, персонал работает безупречно. Отдельная благодарность ребятам с ресепшен, которые разрешили поздний выезд без оплаты. Это очень выручило.
Stayed 2 nights in Oct 2021

10/10 Excellent

Sergey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель на берегу реки
Хорошие, чистые номера. Прекрасный завтрак и отличная сауна в spa центре.
Stayed 2 nights in Oct 2021

6/10 Okay

Alexander

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Отель с шикарным расположением и видами, НО, снаружи и ремонт в номерах ушатанный, за неделю проживания уборка только один раз!!! При этому мы брали семейный номер, с приличной стоимостью.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобно, но не вкусно
завтрак ужасен. Качество каждого конкретного продукта из ассортимента социального магазина... Вспомнил студенческие годы...

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort