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Comfort Inn Ottawa West Kanata

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    3 min drive
  • Bell Sensplex
    4 min drive
  • Canadian Tire Centre
    5 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    26 min drive

Room options

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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for 1 night
includes taxes & fees
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About this property

Comfort Inn Ottawa West Kanata

Suburban Ottawa hotel in Kanata with free breakfast
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Kanata Centrum Shopping Centre. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Kanata Centrum Shopping Centre and a few minutes from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness
The room was clean and fairly new. The bathroom was well appointed with a nice clean and deep tub. The bed was fairly comfortable but felt worn. There was a mini fridge and microwave. Window looked over a parking lot, so not the best views. Free breakfast had plenty of options. No elevator which was strange. The quality of the cable tv was terrible and made it almost unwatchable, something I expectas a basic in any hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Amenities
Great for parking our trailer in the back and very accommodating staff
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property, friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Keeley

Travelled with family
Liked: Cleanliness, staff & service
Good location and pricing for a quick weekend getaway. Property is clean and staff are great. Can use some TLC and updates.
Stayed 3 nights in Aug 2024

8/10 Good

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 4 nights in Aug 2024

8/10 Good

Mike

Stayed 2 nights in Aug 2024

2/10 Terrible

Virginia

Disliked: Cleanliness, property conditions & facilities
I ended up not sleeping there it looked unsafe and not clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new facility, Friendly staff- great brakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a good stay
The hotel was clean. Room was well appointed with sofa, desk, and a very comfortable. King size bed. The breakfast was good, not outstanding but everyone should find some things they like. Down size is the stay is parking. If your room is on the second floor you have to park in the outer parking lots. Ground floor rooms have parking in front of room.
Stayed 1 night in Jul 2024

6/10 Okay

Colin

Liked: Staff & service
Bathtub slow to drain
Stayed 1 night in Jul 2024

8/10 Good

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Staff more than willing to accommodate.
Stayed 2 nights in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mouhcine

Stayed 2 nights in Jul 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mouhcine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

8/10 Good

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Really enjoyed our stay. Only inconvenience was housekeeping was knocking on our door at 930 am telling us we needed to get out so she could clean it. We reminded her that our checkout was 11 am, however 20 mins later she came back and told us the same thing. We contacted the front desk to confirm we could stay until 11 and they were apologetic.
Stayed 1 night in Jun 2024

10/10 Excellent

SHANNON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice modern hotel for a quick Ottawa stay.
Stayed 1 night in Mar 2024

8/10 Good

Rhea

Stayed 1 night in Jun 2024

10/10 Excellent

Tugume

Liked: Amenities
It was lovely
Stayed 1 night in Jun 2024

8/10 Good

Derick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel was very quiet, and aside from not having a pool or hot tub it was a very nice stay.
Stayed 5 nights in Jun 2024

8/10 Good

Toufik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Gisele

Easy
Stayed 1 night in Jun 2024

6/10 Okay

Sean

Stayed 2 nights in Jun 2024

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024