See all properties

Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Exterior
Pool
Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Conference Suite, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lunch and dinner served, American cuisine

Hyatt Place Memphis/Wolfchase Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1119)
The price is CHF 121
for 1 room
includes taxes & fees
14 Jun - 15 Jun
Hyatt Place Memphis/Wolfchase Galleria

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel in Memphis with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Weekday breakfast is free. Additionally, WiFi in public areas, a business centre and conference space are on-site. Housekeeping is available on request.
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton Memphis East Germantown Area. During your stay, you'll be within walking distance of Lichterman Nature Center. Enjoy features like free breakfast and a free manager's reception, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Enjoy Italian cuisine while dining at Frank Grisanti Italian
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from University of Memphis and 14 minutes from Wolfchase Galleria
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4232 square feet (393 square metres) and includes conference space. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Frank Grisanti Italian – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Atrium/Lobby Bar – On-site bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Frank Grisanti Italian

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (68 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 243 reviews
Rating 8 - Good. 40 out of 243 reviews
Rating 6 - Okay. 29 out of 243 reviews
Rating 4 - Poor. 10 out of 243 reviews
Rating 2 - Terrible. 11 out of 243 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Property conditions & facilities
Easy check in and the staff were friendly and professional. We had an issue with the tv service and maintenance was prompt and polite.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service
We have stayed at many but this one was terrible. Bed was almost on the ground. Tv did not work and they had to come and fix it. Breakfast was good
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cleanliness could be better

Not sure if this was a hotel wide issue or just my specific room, but I didn’t get the feeling that our room was really inspected/thoroughly cleaned before being ready. The hand lotion was not secured into the wall, rusting behind the toilet, the floor mat had an obvious stain. We didn’t see it until the morning but the bed sheet also had a yellow stain. I didn’t take a picture but we moved the couch pillow to pull out the sofa bed and sitting on the couch cushion was a couple of coins and hard candy - nothing that was disgusting, but things that were obviously in sight and would have been seen if the couch had been cleaned in between visitors. I told a staff member, not really looking for a refund just so they knew the condition of the room, and he offered to put points on my Hilton account (which he didn’t even end up doing.) I will say, probably the best free breakfast buffet of any hotel I’ve stayed at. The omelet bar was fantastic and a large variety of other hot food.
Stayed 2 nights in Feb 2025

6/10 Okay

Tamar

Stayed 3 nights in Feb 2025

10/10 Excellent

Carmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy review memphis

Everything was great. About our stay. We love this hotel it’s beautiful the only thing the breakfast food was ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Marainda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Hotel is very outdated. Staff were very unfriendly and room was not clean. There were stains on floor and door had to be fixed.
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a nice area
Stayed 1 night in Feb 2025

8/10 Good

suhail

Liked: Cleanliness, staff & service
Staff at tge front disk were great. George did an exptional service and was very helpfull
Stayed 2 nights in Feb 2025

8/10 Good

Nichole

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Eh

Liked: Staff & service, room comfort

Not worth $200+ a night.

My wife and i were traveling home from our honeymoon and wanted somewhere nice to stau the night and it was...okay. The first impression is nice. Fancy looking lobby. However, we checked in at 11pm. Check in starts at 4pm. Our room wasnt clean at all, it wasnt busy to not have it cleaned yet. So we got a different room. The bathroom fan doesnt work in the new one. The shampoo bottle on the wall is broken off and wasnt fixed either. And the breakfast buffet was okay. Nothing spectacular and the sausages were burnt. Wouldn't come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Audreyonna S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy to find, convenient to dining and attractions. Staff was very friendly and room was super comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Stayed 1 night in Jan 2025

6/10 Okay

Geralyn

Very outdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

T-Moe B-Day Trip

Our stay was great! Friendly staff and clean room and amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Magnolia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the property i felt safe.Very friendly Staff and very quiet and the breakfast my favorite part I would definitely recommend I aaty dor my visit wverytime am in memphis Tn
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 2 nights in Jan 2025

2/10 Terrible

Carnetra

Stayed 1 night in Dec 2024