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Camino Real Pachuca

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Camino Real Pachuca

Exterior
Camino Real Club King with American Breakfast for 2 Adults | Down duvets, in-room safe, desk, laptop workspace
Lobby lounge
Meeting facility
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
  • David Ben Gurion Park
    1 min walk
  • International Soccer Hall of Fame
    5 min walk
  • Mundo Futbol Interactive Center
    6 min walk
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    62 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults | Down duvets, in-room safe, desk, laptop workspace

Camino Real Club King with American Breakfast for 2 Adults

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | Down duvets, in-room safe, desk, laptop workspace

Deluxe Dos Camas

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults | Down duvets, in-room safe, desk, laptop workspace

Camino Real Club Double with American Breakfast for 2 Adults

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Down duvets, in-room safe, desk, laptop workspace

Junior Suite

  • 65.25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Down duvets, in-room safe, desk, laptop workspace

Deluxe King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Camino Real Pachuca

Eco-certified hotel connected to the convention centre in Pachuca with free parking
A restaurant, a 24-hour health club and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a conference centre and spa services. Change of towels is available on request
Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Camino Real Pachuca. During your stay, you'll be connected to the convention centre and just a quick walk from David Ben Gurion Park. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Bistro
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from David Ben Gurion Park and 5 minutes on foot from International Soccer Hall of Fame
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 20086 square feet (1866 square metres) and includes a conference centre. A 24-hour health club, spa services, and a terrace are also featured at the eco-certified Camino Real Pachuca. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Camino Real Pachuca was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Pachuca hotel.

The hotel hosts a free manager's reception daily.
Bistro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Lobby Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to noon for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro
  • Lobby Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (20,086 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Camino Real Pachuca

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1097 reviews" "
Rating 8 - Good. 300 out of 1097 reviews" "
Rating 6 - Okay. 123 out of 1097 reviews" "
Rating 4 - Poor. 39 out of 1097 reviews" "
Rating 2 - Terrible. 24 out of 1097 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!!!
Stayed 1 night in Jun 2024

8/10 Good

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
System was down at the time of check out
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Quiet friendly employees Good food.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Stayed 2 nights in Jul 2024

8/10 Good

Adriana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Victor the gentleman at the front desk was very professional, made our check in fabulous. Unfortunately we had a terrible experience with our room the first night.! Victor changed us to another room the following day and that one was good. Moises was excellent!!! He made sure we had everything we needed in our second room for the following 2 nights.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean the staff was very friendly as for the location it was ok however it was a bit dangerous trying to cross the street and there was not many places to eat outside of the hotel other then a shopping mall.
Stayed 7 nights in Jul 2024

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, amenities
Room technology is outdated & rooms could be much better swept. Corners in rooms/bathroom have not been cleaned in a while.
Stayed 2 nights in Jul 2024

8/10 Good

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente en relación precio y calidad
Stayed 1 night in Jul 2024

10/10 Excellent

Agustin, MISSION

Stayed 2 nights in Jul 2024

10/10 Excellent

Mayela, Union City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well, but they just need to provide more training to bar tenders and servers.
Stayed 1 night in May 2024

10/10 Excellent

Cecilia

Stayed 1 night in May 2024

10/10 Excellent

Mauricio

Stayed 1 night in May 2024

6/10 Okay

David Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tuvimos algunos problemas con el aire acondicionado fuera de eso el hotel está muy bien
Stayed 1 night in Apr 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen lugar
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great food.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever stayed at. The staff made sure that we were comfortable and well taken care of. The hotel is centrally located, well equipped and worth every penny! Would stay here again on my next trip!!
Stayed 3 nights in Dec 2023

8/10 Good

Alba L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ricardo

Disliked: Cleanliness
The bed sheets were dirty , which is unacceptable
Stayed 1 night in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Humberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a good experience
i have travel 1000's of times and this hotel ranks one of the worst i ever stayed at, stayed in three different rooms with two rooms the AC did not work. bathroom is well outdated and needs updated, front desk service was good, restaurant was a rating of 5 at best, no ice machine. What else can I say.
Stayed 2 nights in Sep 2023

10/10 Excellent

RAUL, Hollidaysburg

Stayed 1 night in Sep 2023