First of all, the property itself is in a perfect location, a five minute walk to El Paseo. It is nicely remodeled, and, with a few exceptions, well maintained. Could use some new pans, wouldn’t cost much, and the disposal was only working occasionally, even after a repairman came twice. Roku not my favorite TV, but we didn’t come for watching TV. Neighborhood very quiet, great walking everywhere. We have done any number of rentals in Palm Desert and Palm Springs and really we like this area. So what is the problem? Vacasa was the problem. Never have I had such a hard time communicating with a rental company or an owner. They easily took our payments, but calling to get the simplest information from the Local Office was difficult. Either no one answered, or you couldn’t even leave a messages because the “mailbox was full”. One day I called several times, and never got through. These were just simple questions! I am glad it wasn’t a serious issue. I also tried the 800 number, and they would either tell me what it already said on the website, or else didn’t know the answer at all. I also got conflicting information from one office or the other. At one point the local office told me to “simply ignore the texts and emails that I had received from the corporate office”. Really? Ignore the check-out info?So I am torn. Would love to stay again, but there are lots of properties from which to choose, and with different managers. But is the hassle worth it?