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Distinction Coachman Hotel, Palmerston North

4.5 star property

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Photo gallery for Distinction Coachman Hotel, Palmerston North

Spa reception
Interior
Indoor spa tub
Desk, iron/ironing board, rollaway beds, free WiFi
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
140 Fitzherbert Ave, Palmerston North, 4410
  • The Square
    ‪9 min walk‬
  • City Library
    ‪11 min walk‬
  • Palmerston North Convention Centre
    ‪11 min walk‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Private kitchen | Fridge, coffee/tea maker, electric kettle

Family Room

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Suite

LCD TV

Executive Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Motel Studio

Desk, iron/ironing board, rollaway beds, free WiFi

Motel Studio

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Double Bed

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About this property

Distinction Coachman Hotel, Palmerston North

Luxury Palmerston North hotel in West End with free parking
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Distinction Coachman Hotel, Palmerston North offers 73 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Palmerston North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Distinction Coachman Hotel, Palmerston North. During your stay, you're just a quick walk from The Square. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Within a 15-minute walk of The Square and City Library
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Distinction Coachman Hotel, Palmerston North. Self parking is free.

This 4.5-star Palmerston North hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Distinction Coachman Hotel, Palmerston North has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 342-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 21.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 30 for adults and from NZD 15 for children
  • Rollaway bed fee: NZD 21.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Coachman Hotel
Coachman Palmerston North
Distinction Coachman Hotel Palmerston North
Hotel Coachman Palmerston North
Distinction Coachman Hotel
Distinction Coachman Palmerston North
Distinction Coachman
Distinction Coachman Hotel, Palmerston North Hotel
Distinction Coachman Hotel, Palmerston North Palmerston North

Distinction Coachman Hotel, Palmerston North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 715 reviews
Rating 8 - Good. 270 out of 715 reviews
Rating 6 - Okay. 117 out of 715 reviews
Rating 4 - Poor. 69 out of 715 reviews
Rating 2 - Terrible. 26 out of 715 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Brett

Stayed 1 night in Oct 2024

8/10 Good

Juileen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great place to stay, close enough to walk to town. Clean and comfy although a bit dated and old but they are renovating. Would recommend letting people know when booking that you are renovating so they are aware. Pool and spa were not available for use (unclean). Staff were friendly and helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Liz

Travelled with family
Disliked: Amenities, property conditions & facilities
On entering the reception old musty smell,maybe the carpets. Bathroom dirty around the floor edges,bathroom floor sticky to walk on,shower rose leaked water
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Staff were lovely, friendly & helpful. Bed was ridiculously soft and uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Motel rooms are old,.dirty and unkempt. Cobwebs on walls and ceilings, filth on extractor fans and walls. Furniture is falling apart. There was even what looked like boogers wiped on the walls. Very grim experience and not worth the money paid.
Stayed 1 night in Oct 2024

6/10 Okay

Emma

Liked: Staff & service
Old and tired, needs a major renovation. The bathroom sink was cracked and the water drained extremely slow.
Stayed 1 night in Oct 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointed
The whole point of booking here was so we could use the restaurant being a Monday and everything else would be closed. Because they had an outside group booked for the restaurant we were unable to get a meal. Very poor when the chef dictates who gets fed and who doesn’t
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Oct 2024

8/10 Good

Shane

Stayed 1 night in Sep 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dyana

Lovely and roomy very clean reception very nice and helpful.😊
Stayed 2 nights in Sep 2024

2/10 Terrible

GLEN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising
An absolute lie from the wording and photos of the room I book to where I stayed. Supposedly elegant 4.5 star …. The room wouldn’t even be a 3 star. Shameful they can get away with advertising how they do!!
Stayed 1 night in Sep 2024

4/10 Poor

Nicola

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was awful, there was mould in the bathroo. The heater smelt lilenit was going to catch fire, spiders and cobwebs around the room, wall paper peeling. Dirty finger prints all over the doors and walls. Stove top was dirty. I am digusted that this room cost us $240 AUD. We booked this from Australia just looking at the photos it looked ok. I have stayed in way nicer hotels on this trip that i paid less for. Absolutely disgusting
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

Stayed 2 nights in Sep 2024

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very outdated and had a bad sewage smell in the bathroom. This room was nothing like what is advertised on the internet. Staff were great and tried to accommodate us with another room, however this property was fully booked.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nick

Business traveller
Disliked: Amenities, property conditions & facilities
Expensive room. Rated 4.5 star. Maybe 30 years ago. Nothing had changed since the 80s. Heat pump was 20 years old and didn’t work. And the whole property had a musty smell. Never again
Stayed 1 night in Sep 2024

4/10 Poor

Stu

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Renee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The state of the room was disgusting. Stains all over the carpet, dirty walls, ripped peeling wallpaper
Stayed 1 night in Aug 2024

8/10 Good

Ronald

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The Tudor style and open fine in main rooms
Stayed 6 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff.. very clean and comfortable room..
Stayed 1 night in Aug 2024

8/10 Good

Charley

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before.Another very pleasant stay.Will be back.
Stayed 1 night in Aug 2024