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Pamukkale White Heaven Suite Hotel

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December 2024
January 2025

Photo gallery for Pamukkale White Heaven Suite Hotel

Exterior
Exterior
Point of interest
Point of interest
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Pamukkale mahallesi, Mehmet Akif Ersoy (pamuk) Bulvari no:27, Denizli, Denizli, 20160
  • Pamukkale-Hierapolis
    1 min walk
  • Traverter Street
    8 min walk
  • Pamukkale Travertine Terraces
    9 min walk

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

  • 40 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Deluxe Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Family Room

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Bed

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About this property

Pamukkale White Heaven Suite Hotel

Family-friendly Denizli hotel in Pamukkale with a full-service spa
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a restaurant, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Pamukkale White Heaven Suite Hotel offers 21 accommodations with DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Pamukkale White Heaven Suite Hotel. During your stay, you're just a quick walk from Pamukkale-Hierapolis. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and extended parking
  • Enjoy Turkish cuisine while dining at teras
  • Take a swim in the indoor and outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include free food shopping service, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a steam room, a sauna and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Traverter Street and Pamukkale Travertine Terraces
  • Airport, railway station and bus station shuttle shuttle service available for a fee
  • Pets welcome free of charge
Pamukkale White Heaven Suite Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A children's pool, a sauna, and a library are also featured at the family-friendly Pamukkale White Heaven Suite Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Self parking and valet parking are free. A complete renovation of Pamukkale White Heaven Suite Hotel was completed in March 2022.

Smoking is allowed in designated areas at this Denizli hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Teras – This restaurant specialises in Turkish cuisine and serves lunch and dinner.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).

Languages

Chinese (Mandarin), English, German, Japanese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 0 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • teras

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Communal living room
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 1 per vehicle (return, maximum occupancy 1)
  • Airport shuttle fee per child: EUR 1
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Pamukkale White Heaven Suite Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:30 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

White Heaven Hotel Denizli
White Heaven Hotel
White Heaven Denizli
White Heaven Hotel Pamukkale
White Heaven Pamukkale
White Heaven Hotel
Pamukkale White Heaven Suite
Pamukkale White Heaven Suit Hotel
Pamukkale White Heaven Suite Hotel Hotel
Pamukkale White Heaven Suite Hotel Denizli

Pamukkale White Heaven Suite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 477 reviews" "
Rating 8 - Good. 55 out of 477 reviews" "
Rating 6 - Okay. 16 out of 477 reviews" "
Rating 4 - Poor. 8 out of 477 reviews" "
Rating 2 - Terrible. 9 out of 477 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the Receptionist, were excellent. Nothing was too much trouble. We were even taken by car to the entrance to the attraction, as my wife is not able to walk too far; no charge!! Excellent breakfast; very good pool. The only point to make was that the curtain in our suite was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing day at Pamukkale pools
The hotel is owned by one person and very well Managed. The room was clean, large and very comfortable. Breakfast was very healthy, served at your table, though vegetarian had eggs of your choice. The owner, Mr Ali, was very welcoming and was there to greet us even after 09:30 PM when we checked in. He also arranged for us to be dropped off at the South Gate of the travertine pools and gave us useful tips on ways to navigate the sights there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dante

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful
Super nice owner and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Great pool to relax by. Walkable to everything. Best free breakfast I have ever had. Thanks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

10/10 Excellent

Alain

Stayed 2 nights in Aug 2024

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but wish we had been there for longer! Great hotel and food
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with AMAZING service
Our stay in Pamukkale was great. This is a really nice place in Turkey and there's a lot to see - you can possibly dedicate 2 days for it - we had only one. But the service we got at the White Heaven hotel was really amazing. The staff was extremely nice to us all the time. If you need a good place to stay in Pamukkale, I highly recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian X Otero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the check-in time.
Stayed 1 night in Aug 2024

10/10 Excellent

Cem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Beautiful hotel in a great location. Staff were amazing and really friendly. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Meltem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff. They were more than accommodating. At every turn you get service. Free refreshing fruit, tea/coffee and water offered whenever a staff member sees you. We felt like royalty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bejan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, friendly. Property was clean and inviting.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Stayed 2 nights in Jun 2024

8/10 Good

Raed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner ali was very kind and welcoming The room was good One thing about the toilet was having smell
Stayed 1 night in Jun 2024

8/10 Good

Mark

Travelled with family
The staff are very very nice and welcoming. Location is great, only a few minutes walk to Pamukkale. Room is spacious and clean. A/C strong. Breakfast has large selection. Overall a nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, pool, service and location were all amazing. The people serving breakfast and checking us in were very kind and went out of their way for us. I would highly recommend this place.
Stayed 1 night in May 2024

10/10 Excellent

Weyers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
This is a no frills hotel with a very friendly staff making sure that you are doing fine. They even go the extra mile in helping the customer. We were offered water and tea every time that we walked into the hotel. The rooms are not luxurious, but they are comfortable. Breakfast was very good and plenty of food to eat. We had a good time.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pamullake
Excellent stay. Owner also has travel agency. Arranged pickup from airport which is about 1 hour away. Arranged guided tour of the area. Hotel was excellent. Appears fairly recent construction. Very clean. All the staff were very friendly and accommodating. Would definitively stay there again
Stayed 1 night in May 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel so close to the Travertine terraces
Our overnight stay at White Heaven was so good. Ali was an amazing host, Nothing was too much trouble. We were given a lift to the South entrance of Hieropolis, which made it so much easier to just walk down the hill back to hotel. The breakfast was traditional Turkish with so much to offer and the room was extra large, with so much room and sitting area as well. I highly recommend if visiting Pamukkale.
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 2 nights. The owner was very welcoming and helpful. He gave us tea and cake on our arrival. One late afternoon, we sat by the pool and the staff offered us tea and a plate of fruits. They know how to make you feel welcome! We highly recommend this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

MINAZ

Liked: Cleanliness, property conditions & facilities
Very clean and staff were very hospitable and warm . Managed Mel was anazing 👌
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos, Bagaces

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mel was great, very friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Gabriel

Stayed 1 night in Apr 2024