4/10 – Schlecht
Stephanie F.
31. März 2025
Needs some work
Check in was easy. Upon arrival our family is not sure what was cleaned besides fresh linens. Biggest complaint was the master bathroom clearly has a known leak as the family room ceiling in ruined. Didn’t think much of it until morning two when it was leaking on our iPad in the family room. So the couple staying in the master bedroom could not use the shower with the room. Also after arriving and unpacking discover the pull out couch downstairs is broken so we had to purchase an air mattress. Pretty sure the couches in the living room probably have broken pull outs too, but didn’t try them. The one recliner is broken and maintenance told us just needs replaced. The place needs a deep cleaning. The pool was not heated, but it was warmer temperatures so that could be why. The location was perfect directly across from the beach access.The beds were comfy. There was enough room for all. Biggest disappointment was the rental company who owns this never even called to apologize for the leak and not being able to use the shower or a bed. This is our family’s 9th year renting and never experienced that before. They did send a maintenance man out 2 days after they said they would and he had no answers but thanked us.
Stephanie F.
Aufenthalt von 7 Nächten im März 2025