Everything was great. Clean. Access to the beach. Only trying was construction next door was all day long. Started early morning with the beating and banging. Then the maintenance crew worked on the deck and closed it off by putting tape on the door going outside to the deck. You do need a large umbrella for the outside table. Could not sleep in a relax do to construction and men on the deck.
We enjoyed our stay. Just a couple of comments for improvement. The downstairs bathroom tub was slippery. Some type of tub surface slip guard strips. The main level deck needs a carpet or something on surface for the heat. It is SO hot.This has nothing to do with our unit but unit 110 had a crack in the parking garage that was bubbling water. May need some attention. We enjoyed the view & the quiet surroundingsThank You
Great place to stay. Just a few things wrong. Door handle was broken that leads from the garage to the beach. Light over kitchen table didnât work. AC was not working when we got there and after hours people have wrong instructions on how to fix it so the first night was a hot one. I saw a few ants also but other than that it was a great place to stay and a short walk to the beach!
Management called me the day before check-in to tell me that the AC isn't working, that it was supposed to be fixed before we got there but that the part ordered did not come in. She told me that there were 3 portable units installed and that the temperature registered 72 degrees. That seemed reasonable and we continued to plan our trip for the next day. It was not 72 degrees. Each unit was SET to 72. Immediate temperature registered on the portable units was 81 degrees. This was with three box fans also blowing. It was so loud and hot we could not relax and watch TV together. I called management to see how they would make it right. I got a response via text telling me my only option was to leave and get refunded for the nights we did not stay. I requested a phone call 5 times via voice mail, email, and text message. Still "waiting" to get a call.
Location 10/10
Space 10/10
Cleanliness 10/10
Comfort 1/10
It doesn't matter how nice a condo is if the AC isn't working in mid June. It's a turd in the punch bowl. My biggest issues include: 1. They have known there is a problem with the AC since May as evidenced by the last review. 2. They lied when they said the unit was 72 degrees and that the previous tenants didn't seem to have a problem with it. 3. They refuse to engage with me on an adult level by giving me the courtesy of a phone call.
I think it is evident that the owner is willing to invest in portable AC units instead of working central air.
Nice stay, but be sure to check status of AC before booking!
The Good: Fantastic location directly on the beach. There is a basic pool at the complex which was very clean, but we spent all of our time on the beach. The interior of the house was clean and pleasantly furnished.
The Not So Good;
The AC was not working. They had placed 3 portable units in the living area and two bedrooms. They were so loud so it was difficult to hear the tv in the living room. It also blew hot air onto the deck. Itâs May so the interior temperature wasnât so bad, but would have been UNBEARABLE had it been any warmer. There was a leak coming through the pantry ceiling from the broken system.
The complex is under renovation. Workers were wandering about constantly and several times were up on our deck for reasons unknown.
Although the unit itself was nice, the garage/carport area was a mess when we arrived. The grill was covered in dirt/dust and the outdoor furniture and toys were thrown about. One of the double doors to the storage closet was off the hinges and leaning against the wall, partially blocking the closet. Initially concerned, we were relieved when we saw the interior of the unit was clean and tidy. Not a good way to greet guests.
The ice maker in the fridge didnât work and there were no ice cube trays. The kitchen was otherwise pretty well equipped. A handful of Keurig pods would have been nice and/or a mesh filter for the drip coffee maker. We couldnât find the exterior trash bins and there were no instructions anywhere.
The condo was beautiful inside, has pretty much everything you need. Gorgeous views of the beach and ocean!! We loved that we didnât have to walk far at all to get on the beach itâs literally right outside the door! Sitting on the deck was one of our favorite things to do in the evening and take in the beautiful sunset. The water hookup outside the unit to rinse off the sand didnât appear to be working to rinse extra sand off before heading upstairs, but at least the one right off the beach was working. We will definitely be staying here again!
We loved this place! It was me, my husband and two grown children. We have been coming to Panama City Beach for 26 years now and this is our favorite place! The location is amazing, very private western part of beach. Very few people compared to the middle of Panama City Beach and right on the beach! The townhome was set up perfectly for us. It was updated very well, really beachy. We had plenty of room upstairs for us and our children had plenty of room downstairs for them. We would eat outside on the balcony and enjoy the amazing view. We were even allowed to check in early which never happens. We were so appreciative of that! Thank you for sharing your amazing home with us!
The AC unit was not working. They had 2 portable cooling units (one upstairs and one downstairs) that got the temperature at best 78 degrees in the daytime and 76 at night. Needless to say it was warm and uncomfortable inside. The deadbolt and the storm door locks on the door to the deck were inoperable. The rate charged for this unit was way overvalued due to the fact that we were unable to stay inside the unit at any point and be comfortable. I also placed a call to maintenance and never received a return call.
Could not have asked for a more perfect spot to spend the week. Beach was quietâŠweather perfectâŠcondo was clean and access easy off front beach rd. Late check in was effortless. Management pleasant and accessible. Will definitely stay again.
Door code wrong, water leak, heat issue, and not their problem but complete renovation of unit next door. Almost two weeks of hammering and drilling to the extent it was almost impossible to communicate. This was the least enjoyable 5 week trip in the last 30 years going to this area.
This place was great! Literally steps to the beach. Private beach area was not crowded at all and house was well equipped with kitchen supplies, beach chairs, etc. we will be back!
We has a great time and found the space to be very comfortable. It was conveniently located near restaurants and shopping. We would highly recommend this Brno.
I enjoyed my stay at The Shores. I've stayed there for several years. I was a little disappointed to se how much the rates had gone up since last year.