2/10 Horrible
Mike D.
1 déc. 2024
Les points forts : Propreté
Vacation ruined by property issue
When you go on vacation, you want to be able to rest, relax, and recharge. That was not the case. We discovered the first night that the A/C on the 2nd level, where all the adults would be sleeping, was not working. It was determined that t ultimately needed to be replaced. The whole process took 3 of our 6 nights. Multiple calls and texts coordinating and communicating with the property manager. A small refund was offered to cover our inconvenience, but was very inadequate for a vacation experience. I understand issues happen, but the guests should not have to bear the burden. Just a warning for those considering this property. If an unforeseen issue comes up, you will not be fairly compensated for your inconvenience. There are many other properties in the Seacrest area. Look elsewhere.
Mike D.
Séjour de 6 nuits en octobre 2024