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Disney Hotel Cheyenne

3.0 star property

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Photo gallery for Disney Hotel Cheyenne

Exterior
Property entrance
Breakfast and dinner served
In-room safe, blackout curtains, soundproofing, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700
  • Disneyland® Paris
    ‪17 min walk‬
  • Val d'Europe
    ‪4 min drive‬
  • Walt Disney Studios Park
    ‪6 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪41 min drive‬

Room options

View all photos for Woody's Standard (2 Double)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Standard (2 Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Woody's Roundup Standard Room - River side

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room - River side

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Woody's Roundup Standard Room (Trundle)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room (Trundle)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

View all photos for Woody's Roundup Standard Room near Hotel facilities (Trundle)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room near Hotel facilities (Trundle)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

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About this property

Disney Hotel Cheyenne

Riverwalk hotel with free local area shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Other amenities include early theme park entry, theme park character encounters and self parking.
Disney Hotel Cheyenne offers 1000 air-conditioned accommodations with a safe and free toiletries. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Disney Hotel Cheyenne. During your stay, you'll be within walking distance of Disney Village. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from Disney Village and a 4-minute drive from Val d'Europe
  • Free local-area and theme park shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 metres and A theme park shuttle are free. A terrace, early theme park entry, and theme park character encounters are also featured at Disney Hotel Cheyenne. For a fee, parking is available.

This 3-star Coupvray hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Chuck Wagon Café – This buffet restaurant serves breakfast and dinner.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10 AM to 6 PM at scheduled times
  • Free area shuttle up to 100 metres
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Early theme park entry
  • Shopping
  • Theme park character encounters

Family friendly

  • Babysitting (surcharge)
  • Early theme park entry
  • Free area shuttle
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale on-site.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne
Disney Hotel Cheyenne Hotel
Disney Hotel Cheyenne Coupvray
Disney Hotel Cheyenne Hotel Coupvray

Disney Hotel Cheyenne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

richard

Stayed 2 nights in Dec 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Mandy

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jake

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute upgrade
Upgraded from an off site to an on site hotel two days before travelling, still using the booked passes, have to say it was worth the money for four reasons: 1) The two boys faces when they realised they were going to the Cheyenne and not the Campanile was priceless, the Cheyenne has to have the best theming. 2) The magic hour, everyone got to do their favourite ride which took the pressure off the rest of the day. 3) Not having to negotiate our way onto the shared bus to the Campanile,being able to walk back to the hotel or take the Disney bus is a joy. 4) Free parking and EV charging. It all worked for me, the reduction in fast pass charges and the free charging took some of the sting out of the extra costs. One thing on parking, like the rest of Disney there is work going on which reduced the car park slightly, on leaving on the Sunday there was people parking on the grass verges and anywhere else they could. Only thing missing from the Campanile was the free breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Conveniently located a short walk from the Disney Village. Shuttle bus available too.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the staff were amazing with my little boy. Bonus of having a Starbucks on site :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Hotel Cheyenne, great location, great atmosphere and clean good size rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Sian

Stayed 4 nights in Dec 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, a short walk to the village and i really enjoyed the buffet at dinner.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricki-sol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on property
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved are stay. Lovely hotel and fantastic service
Stayed 3 nights in Nov 2024

10/10 Excellent

Gwenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disney!
Excellent. Really nice hotel. Themed rooms Access to Disney via free shuttle excellent Left luggage area. Meals ( evening) expensive but good choice and very convenient. Laundry facilities good when you are travelling with children
Stayed 2 nights in Nov 2024

10/10 Excellent

laura

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Cheyenne
Fantastic themed hotel. Bed and pillows very very comfortable after a day in the parks. I was in Soaring Eagle block 22 (room 82) and I must say my room smelt very musty, particularly the bathroom. The hotel shop was the same. Seemed clean enough, just a very strong damp/sour smell. Thought it might be rooms that didn’t get used often and that it might dissipate once I’d been there a couple of days but it didn’t. Coffee machine in room fantastic, and themed toiletries replaced daily. Can’t fault location, and shuttles every 12 minutes taking you straight to park. Wouldn’t hesitate to stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isabelle

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The theming is the best of all the Disney hotels!
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa isabell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff all lovely and chatty. Went above and beyond to make our stay amazing.
Stayed 2 nights in Oct 2024

4/10 Poor

Terence

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Tired, definitely 3 star minus standard
Whole place looked tired. If this wasn’t Disney, would expect to pay about €60 for the room for two people not the €400 we paid. Sink didn’t drain away properly and kept awake by children crying from a room some way away. Plus points - very convenient for walking into Disneyland Paris!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dee Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing service, great restaurant, decor of room
Stayed 3 nights in Oct 2024

6/10 Okay

EMMA

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely fun experience
Stayed 3 nights in Oct 2024

6/10 Okay

Kristofer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great apart from the check in staff not adding our park tickets to our room key. I had the tickets on the app so thought this was not an issue. However, as we did not have our stay dates printed on our room key we were refused entry to extra magic hours and by the time we got this sorted extra magic hours were over.
Stayed 3 nights in Sep 2024

6/10 Okay

David John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very good location and transportation to Disney parks. Starbucks onsite not all Disney hotels have this.
Stayed 2 nights in Oct 2024