Disney Hotel Cheyenne

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Disney Hotel Cheyenne

Exterior
Property entrance
In-room safe, blackout curtains, soundproofing, iron/ironing board
Gift shop
Breakfast and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700
  • Disney Village
    10 min walk
  • Disneyland® Paris
    17 min walk
  • Val d'Europe
    4 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    41 min drive

Room options

Woody's Standard (2 Double)

  • Sleeps 4
  • 2 Double Beds

Woody's Roundup Standard Room - River side

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Woody's Roundup Standard Room (Trundle)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

Woody's Roundup Standard Room near Hotel facilities (Trundle)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

Similar properties

About this property

Disney Hotel Cheyenne

Riverwalk hotel with free local area shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Other amenities include early theme park entry, theme park character encounters and self parking.
Disney Hotel Cheyenne offers 1000 air-conditioned accommodations with a safe and free toiletries. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Disney Hotel Cheyenne. During your stay, you'll be within walking distance of Disney Village. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Disney Village and a 4-minute drive from Val d'Europe
  • Free theme park and local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 metres and A theme park shuttle are free. A terrace, early theme park entry, and theme park character encounters are also featured at Disney Hotel Cheyenne. For a fee, parking is available.

This 3-star Coupvray hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Chuck Wagon Café – This buffet restaurant serves breakfast and dinner.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10 AM to 6 PM at scheduled times
  • Free area shuttle up to 100 metres
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chuck Wagon Café

Family friendly

  • Babysitting (surcharge)
  • Early theme park entry
  • Free area shuttle
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale on-site.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne
Disney Hotel Cheyenne Hotel
Disney Hotel Cheyenne Coupvray
Disney Hotel Cheyenne Hotel Coupvray

Disney Hotel Cheyenne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and adequate room , buffet breakfast nice .
Stayed 2 nights in Aug 2024

6/10 Okay

David Michael

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was ok but there was mould in the bathroom and the bed sheets had yellow stains on them. I think the place needs sprucing up a bit
Stayed 4 nights in Aug 2024

4/10 Poor

Jackie, Hillsboro

Travelled with partner
Disliked: Cleanliness
The hotel at best is a 2.5 star equivalent to a Comfort Inn or Extended Stay America. It was NOT worth paying $600 for 1 night. The breakfast at the Chuckwagon Cafe was a cattle call…food was cold and environment was one of those that you wanted to get in and get out. Overall, sorely disappointed about this Disney property. It’s a lower cost alternative than its Disneyland brand hotel (which we did stay at for the second night)…they tried with the western theme and some of it worked in the main buildings but the room buildings were basically comfort inns or worst. Shower had no water pressure, beds were hard and small…and it just looked like it was cheaply done. Once and done…never again.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Comfort of room is average. Tricky/inconvenient to get to front of hotel/breakfast from the room. Breakfast is really mediocre for the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disney Hotel Stay.
The Main photo was what first attracted me to us staying there - the wild west (in a modern way). Its a lovely quiet village effectively and was just what we needed. The buffet meal on the evenings were great with so much choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious property, close to Disney with regular free shuttle bus. Woody themed room nice and bed mattress really comfortable after a day wandering around the park! Breakfast good quality but really busy as you might expect.
Stayed 1 night in Aug 2024

4/10 Poor

Nina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I have really mixed feelings writing this review as I so wanted it to be a magical experience, but it wasn't as good as it could have been. I went during a heatwave. I knew it was going to be hot so booked this hotel rather than Santa Fe as it had air con. Arrived to find hot air coming out of the air con. Complained. Maintenance came and said it was broken, now fixed, will take half an hour. Well it never kicked in. We had to sleep under wet towels, it was that hot. By the third day the air con was unbearable. I asked again for it to be looked at before we went to the park. When we returned it was hotter than outside so I complained again. I have been back two weeks and I am still waiting for the manager to contact me, who was meant to contact me on this third day. Maintenance came and said it was going to take 3 to 4 hours to fix but we could go to another room down the corridor. We agreed to move. We waited and waited for new cards. We rung again and were told they were ready but we would need to wait for someone to bring them. Eventually I gave up and went to get the cards. I picked up the keys and had no offer of help to move us. We started looking for the room, up and down the corridors, only to find it wasn't even in the same block which made the lack of offer to help even worse. We were now finally is a cool room but half the holiday had been ruined and was miserable. Breakfast and breakfast staff were fab though! I hope it is better for others.
Stayed 4 nights in Jul 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woody good hotel
Disney seem to have thought of everything, the little touches really make it a special place to stay. Check in could have been quicker but there were a lot of people arriving at the same time as us.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Travelled with family and small children
Liked: Cleanliness, staff & service
It would be nice if they had more options for dinner, but in general really good, as usual with Disney
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness
rubbish
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

EMILY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elizabeth was awesome checking us in. We had three rooms in three different buildings but she found us rooms together in one building. Breakfast was great, free shuttle to the park. Only complaint was the shower pressure was non existent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Harold G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, Rodman, Baptiste and Kevin made magic happen for us when we were struggling with our reservation. Love them and this hotel, will be back
Stayed 1 night in Jun 2024

8/10 Good

Lisa Jane

Stayed 3 nights in Jun 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 4 nights in Jun 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night solo stay
A 2 night stay at Cheyenne began with online check in a week before. On arrival, everything was ready and I was able to access my room which was large and clean. Accommodation is in 2 story blocks and I’d requested a ground floor room when checking in online, which I got. There are no lifts. The site is large and my room was about a 3 minute walk from reception and the Chuck Wagon restaurant, where breakfast is served. This is fine when dry but a disadvantage when it’s raining. There is a frequent shuttle bus service to the parks running every 15 minutes or you can enjoy a 15 minute stroll along the river and through the Disney Village instead. Overall, a pleasant stay with enough amenities for the short time spent in the hotel. The Wild West / Toy Story theming is fun.
Stayed 2 nights in May 2024

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms very basic
Stayed 4 nights in May 2024

2/10 Terrible

Tori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really gross. There was used floss on the floor. Insane price compared to the value resorts at Disney World and for a much grosser accomodation. Insanely outdated. I wish I booked somewhere else and coughed up the extra $100 to stay at what I assume are the moderate hotels. 1/10 save your money and stay somewhere else even if it’s off property.
Stayed 1 night in May 2024

10/10 Excellent

Manvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect distance from the park!
Stayed 1 night in May 2024

10/10 Excellent

ANNA

Stayed 1 night in May 2024