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"Otherwise good, check in was easy, but no instruction on how to get there. It’s pretty easy to reach if you know. I couldn’t either reach them on phon ... " More
3 Sep 2024 by Your Marketing Assistance
Dear Shahriar, Thank you for taking the time to review your stay.We are delighted that you found the check-in process smooth and were pleased with the cleanliness of your room, the overall condition of the hotel, and the services provided. Our team takes great pride in maintaining a high standard of hospitality.However, we are sorry that some aspects of your stay did not meet your expectations. We understand how important clear instructions and accessibility are for our guests, especially when navigating to our establishment. Furthermore, we regret to hear about the difficulties you encountered while trying to reach us by phone. We are reviewing your feedback to ensure our communication channels remain efficient and reliable.Nonetheless, it is great to know that you appreciated the amenities provided in your room. Our spacious accommodations and attention to detail are designed to create a comfortable and enjoyable experience for our guests. Rest assured, we are always seeking to improve and value your input as it helps us to enhance our guest experience.We are looking forward to welcoming you again. All the best!Your Marketing Assistance
25 Oct 2022 by Aurelie
Good afternoon.We are nice to hear you enjoyed your stay.Your review is very important for us to improve our services everyday.We hope we will have the pleasure to welcome you back in the futur.Warmest regards
10 Feb 2021 by L'équipe du Hilton Paris Charles de Gaulle
Cher Client, Nous vous remercions pour votre récent séjour au Hilton Paris Charles de Gaulle Airport et de nous avoir fait part de votre retour. Nous sommes désolés que toutes nos prestations n’aient pas été à la hauteur de vos attentes. Nous prenons note de vos remarques et vous assurons que nous ferons le nécessaire pour améliorer notre service. Nous espérons sincèrement avoir l’occasion de gagner votre satisfaction et confiance lors d’une prochaine visite. Cordialement, L'équipe du Hilton Paris Charles de Gaulle
10 Feb 2021 by L'équipe du Hilton Charles de Gaulle
Cher client, Nous vous remercions pour votre récent séjour au Hilton Paris Charles de Gaulle Airport et de nous avoir partagé vos impressions de séjour. Nous espérons vous recevoir de nouveau très bientôt à notre hôtel. Cordialement, L'équipe du Hilton Paris Charles de Gaulle
28 Dec 2020 by L'équipe du Hilton Paris Charles de Gaulle
Dear Guest, Thank you for your recent stay at the Hilton Paris Charles de Gaulle Airport and for sharing your feedback. We look forward to welcoming you back soon to our property. Best regards,
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 24 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hilton Paris Charles de Gaulle Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Tremblay-en-France hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
Hilton Paris Charles de Gaulle Airport offers 392 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. This Tremblay-en-France hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Skylight Bar – This bar serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
