6/10 Okay
Kevin, Bristol
22 Dec 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Monsieur George Hotel and Spa enjoys a prime location near Paris landmarks and serves excellent food at its restaurant. Room service was prompt and satisfying, but my overall stay did not meet five-star expectations.
After upgrading my Expedia booking to an Executive room, I was informed the room had been given away, setting a poor tone. Check-in lacked service; I was escorted to the elevator but left to handle my bags and find my room. Staff were inattentive, often failing to acknowledge guests, and the front desk was frequently empty.
The room was tight, with cramped storage, average furniture, and a small, uncomfortable shower. Cleaning was subpar, with dust and tissues found under the bed. Smoke odors were strong at times despite the hotel’s non-smoking policy, and reception dismissed my concerns.
A 1 p.m. check-out was initially approved but reversed the next morning with no explanation. Only during check-out did the staff show interest in my experience.
While the location and dining are highlights, inattentive service and average accommodations make it hard to recommend. I’d rate it three stars, suitable for those prioritizing location but far from a true luxury experience.
Kevin
Stayed 3 nights in Dec 2024