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Novotel Paris Charenton Le Pont

4.0 star property

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Photo gallery for Novotel Paris Charenton Le Pont

Lobby
Premium bedding, minibar, in-room safe, desk
Interior
Lunch and dinner served, French cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
3-5 Place Des Marseillais, Charenton-le-Pont, Val-de-Marne, 94227
  • Bois de Vincennes
    ‪5 min walk‬
  • Bercy Village
    ‪5 min drive‬
  • Bercy Arena
    ‪7 min drive‬
  • Paris (ORY-Orly)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Paris Charenton Le Pont

Family-friendly hotel connected to the convention centre in Charenton-le-Pont with a conference centre
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Housekeeping is available on request.
Novotel Paris Charenton Le Pont offers 133 accommodations with minibars and espresso makers. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Novotel Paris Charenton Le Pont , you're connected to the convention centre and just a quick walk from Bois de Vincennes. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at Novotel Cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 12 minutes by car from Paris Expo and 12 minutes from Notre-Dame
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12912 square feet (1200 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Paris Charenton Le Pont . Parking is available for a fee.

This 4-star Charenton-le-Pont hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Novotel Cafe – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novotel Bar
  • Novotel Cafe

Things to do

  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (12,912 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per person, per night (for guests under 18 years old)
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.90 per person
  • Self-parking fee: EUR 21 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Charenton Novotel
Charenton Paris
Novotel Charenton
Novotel Charenton Paris
Novotel Paris Charenton
Novotel Paris Hotel Charenton
Paris Charenton
Paris Charenton Novotel
Paris Novotel Charenton
Accor Charenton Le Pont
Charenton-Le-Pont Novotel
Novotel Charenton Le Pont
Novotel Paris Charenton Hotel Charenton-Le-Pont
Novotel Paris Sud Porte Charenton Hotel
Novotel Paris Sud Porte Hotel
Novotel Paris Sud Porte Charenton
Novotel Paris Sud Porte
Novotel Paris Charenton Le Pont
Novotel Paris Sud Porte de Charenton
Novotel Paris Charenton Le Pont Hotel

Novotel Paris Charenton Le Pont Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 241 out of 808 reviews
Rating 8 - Good. 380 out of 808 reviews
Rating 6 - Okay. 114 out of 808 reviews
Rating 4 - Poor. 45 out of 808 reviews
Rating 2 - Terrible. 28 out of 808 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ilya

Business traveller
Liked: Staff & service, amenities
Service was very good. Parking cost is very goodcompare to other places.
Stayed 1 night in Oct 2024

8/10 Good

ROSHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Claire

Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location of this hotel was good, easy to find the metro, restaurants and supermarkets. The room itself was reasonable and bed comfortable enough, size was good but decor needed a refresh. Our only issue was the replacement of facilities when our room was being made up, for example not enough tea bags or none at all, not replacing soap when finished, needing to ask for toilet roll as not replaced or very low. As my family and I was out for the day, it meant having to chase or ask for replacements. Based on how much the hotel cost for the 5 nights, I think it was just average. Hopefully these comments may help the hotel to make improvements going forward.
Stayed 5 nights in Mar 2024

10/10 Excellent

rowan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was much nicer than we expected for a cheap hotel stop over night. We arrived quite late and were a bit worried about the check in , but we were greeted by a lovely friendly receptionist , and the lobby area had a bar and looked really nice. The breakfast was very worth it as well. Delicious, and lots of choices.
Stayed 1 night in Mar 2024

2/10 Terrible

Ilan

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Beds are not comfortable at all and restroom was bad suer smell did not sleep at all it ruined my paris trip was so tierd did not get to enjoy my vacation very sad.
Stayed 5 nights in Aug 2023

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is located in a good area of Paris. The hotel public areas are very nice and the reception staff very helpful. Our room was of a good size and the bathroom in particular very well appointed and appeared new. What really let the hotel down for us was the lack of air conditioning in our room where only a large fan was provided. A vent which was supposed to provide cool air provided nothing at all, but we did notice the hallways, reception and lounge areas were much cooler. We complained to reception about the excessive heat in our room and were promised an investigation but nothing happened. We consider this lack of a comfortable temperature in a guest room to be unacceptable in a 4 star hotel.
Stayed 4 nights in Jun 2023

6/10 Okay

SHANKAR

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall stay
The place is good. But there was mis-communication. During arrival i was told that Breakfast is included in the charges. But 1 day later i discovered it was not so and i had pay 19 Euros for breakfast. The sink was blocked on the 2nd and 3rd day. The issue was reported but no one rectified. Room service is quite poor. We had to come down to collect additional water bottles. Additional water bottles was requested at extra cost. But they probably did not understand and did not supply water the next day.
Stayed 3 nights in May 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service
The rooms were clean and neat. We were there 4 nights and we had great cleaning every day. The reception and bar staff were exceptionally helpful and friendly. The wait staff in the dining room, not as much. This is a nice hotel I’m a good area close to many restaurants, shops and public transport. However, it definitely could use refurbishing.
Stayed 4 nights in May 2023

8/10 Good

Jessica, Essex

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2023

8/10 Good

Eoghan

Stayed 4 nights in Sep 2022

2/10 Terrible

ali

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st of all hotel a/c didn’t work 2nd cold water in shower didn’t work Very dirty we change a room in 1st hour and second room had same problem Left next morning
Stayed 5 nights in Sep 2022

8/10 Good

Gavin

Stayed 1 night in Aug 2022

2/10 Terrible

Hans Jesper

Stayed 4 nights in Jul 2022

2/10 Terrible

Syed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
No shower gel provided. Took them 24 hours to get a bottle replaced. No bottled water provided on the first day. Mini bar was left empty on the first day. Staff barely speaks english.
Stayed 2 nights in May 2022

4/10 Poor

Arash

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really my worst experience in hotels. It was really dirty and it was not 4* service and hotel at all. They changed the doors lock when we stayed there. In 2 days in our floor we were hearing very noisy tools and people was working too noisy. They opened all doors when we were outside hotels. Just think, it was not house keeping. Workers was in our room when we were outside. We wake up with drill voice in the morning. That's funny. All plate was dirty and I am sure they are not washing the dishes. During breakfast I saw kids dropped a bread and got it and again put in the dishes and nobody react. It was owful for novotel
Stayed 4 nights in Apr 2022

6/10 Okay

Mario

Business traveller
Disliked: Staff & service, amenities
This is a runout facility, the carpets need replacement and some equipment upgrade and maintenance. Also, the price of breakfast is overrated for what you get. The staff is not particularly very helpful or friendly.
Stayed 5 nights in Nov 2021

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flor was not cleaned every, we lef a smal feather next to my bed from the first day and it was not removed for three days. .
Stayed 3 nights in Mar 2020

4/10 Poor

HAMMAD

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad customer service
Experience was not good. They didnt have slippers in the room, even when i showed them online that its written on the room amenities, they said straight away, " not our problem, this is mistake from hotels.com website, we cant do anything"
Stayed 5 nights in Feb 2020

10/10 Excellent

DerryTraveler, Derry, NH, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to our destination. It was clean and quiet. The only negative I have is that their breakfast buffet consists of few =er items that I woulod like to see, especially for the price of $18.95.
Stayed 3 nights in Feb 2020

8/10 Good

Jean-René

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to metro
Good quiet hotel, furniture and bathroom looking a bit oldish. Good breakfast. close to underground
Stayed 1 night in Feb 2020

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019