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Residence Mercure Paris La Defense Grande Arche

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Photo gallery for Residence Mercure Paris La Defense Grande Arche

Exterior
Fitness facility
Meeting facility
Exterior
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
20 Esplanade Charles De Gaulle, Nanterre, 92000
  • La Défense
    ‪5 min walk‬
  • Paris La Défense Arena
    ‪7 min walk‬
  • Grande Arche
    ‪16 min walk‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪46 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | In-room safe, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Studio, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Room

Residhome Nanterre la Defense

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (458)
The price is CHF 69
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Residhome Nanterre la Defense

About this property

Residence Mercure Paris La Defense Grande Arche

Hotel with a 24-hour fitness centre, a short walk to Paris La Défense Arena
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk. Change of towels is available on request
Residence Mercure Paris La Defense Grande Arche offers 63 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Residence Mercure Paris La Defense Grande Arche, you're just a quick walk from Paris La Défense Arena. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 11 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from La Défense and 7 minutes on foot from Paris La Défense Arena
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and 11 meeting rooms are available. The business-friendly Residence Mercure Paris La Defense Grande Arche also features a 24-hour fitness centre, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This Nanterre hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20.50 per person

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.83 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.50 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Residence Mercure Paris La Defense Grande Arche Hotel
Residence Mercure Paris La Defense Grande Arche NANTERRE
Residence Mercure Paris La Defense Grande Arche Hotel NANTERRE

Residence Mercure Paris La Defense Grande Arche Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 168 reviews
Rating 8 - Good. 54 out of 168 reviews
Rating 6 - Okay. 40 out of 168 reviews
Rating 4 - Poor. 20 out of 168 reviews
Rating 2 - Terrible. 13 out of 168 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

XIANG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nutritious breakfast with all kinds of choices; nice, considerate, helpful, efficient staff; Convenient transportation to every site of wonder
Stayed 5 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky toilets
They do room cleaning after every 4 nights. This means you have to use the toilet for 4 days without any cleaning. The dinning was closed and the bar too for Always. But the staff and receptionist was helpful and kind.
Stayed 7 nights in Aug 2024

8/10 Good

bryony, Honolulu

Stayed 3 nights in Aug 2024

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness, room comfort
Was ok
Was ok. It’s a bit dated and not much there.
Stayed 1 night in Jul 2024

4/10 Poor

Raymond

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very basic but was in ideal location for the taylor swift concert, this was the only reason we stayed at this Hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Kaatje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a concert at the arena (7 minute walk), so this was very convenient. We had a one-bedroom suite for 4 of us-a bedroom, living room with sofa bed, and a small kitchen. The staff at the hotel was wonderful-allowed us to check in early and were very helpful with all our questions. Plus, it's directly next to (above) the metro/RER station, so extremely convenient. There are a lot of dining choices around as well.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19th January
It was quite difficult to find the hotel but the receptionist staff - Wendy in particular - made the process very easy. It would have been nice to know before booking that our accommodation was across the square, rather than in the same building as the car park
Stayed 2 nights in Jan 2024

8/10 Good

Bernadeta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this property due to a concert, the arena is under a 10-minute walk. The studio apartment was perfect for the 3 of us. Overall we had a great weekend stay

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
The room was very poor considering its a 4 star hotel. They even charged me for late check out.
Stayed 1 night in Oct 2023

6/10 Okay

Toni

Stayed 2 nights in Sep 2023

2/10 Terrible

Edwin

Disliked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Mirna, Beirut

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and breakfast perfect Room not clean
Stayed 6 nights in Apr 2023

8/10 Good

tasleem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. All basic essentials provided. Happy that there was a fridge and kettle that we used. 2 min walk to the underground that allowed us to get around super easy. Convenient store just outside the building which had everything we could possibly need.
Stayed 3 nights in Feb 2023

2/10 Terrible

Shereen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the 4star Mercure, this is for the unrated building next door which is dirty mouldy and definitely not what is advertised.

8/10 Good

Azizah, Springfield

Stayed 8 nights in Jul 2022

8/10 Good

enrique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodation at a fair price next to public transportation
Stayed 13 nights in Jul 2022

8/10 Good

Zico

Stayed 2 nights in May 2022

6/10 Okay

Sébastien

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old equipment. Issue with the bathroom. Not really clean bedroom.
Stayed 3 nights in Oct 2021

2/10 Terrible

VS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am feeling sad to share this review. I stayed here for 2 nights and complained that WC and Shower cabin are leaking every time you use it and Hotel manager said this is as expected as they have not renovated the hotel. How inhuman it is :( I have asked them to change the room on my first day and they said they are 100% full and there is no way they can change it. Second day evening they mentioned that same problem may exists in the other room as well even after changing it because they often hear these complaints from many guest!! Please try to avoid this hotel if possible. Never ever take a chance to live here. It is better to live outside this hotel on the bench for free and take a public toilets !!!!
Stayed 2 nights in Oct 2021

4/10 Poor

Kristoffer

Disliked: Cleanliness, staff & service, property conditions & facilities
Bait and switch
Great location it it definitely does not look like the pictures. The apartments are old and moldy. The refrigerator was broken. The bathroom was rusty and moldy. The wallpaper was peeling and the bathroom toilet was peeling on the seat. Please see pics below. I was not expecting it to stay like a 5 star but this was well below my expectations.
Stayed 4 nights in Jul 2021

6/10 Okay

Katrin

Disliked: Amenities
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Kitchen
Stayed 9 nights in Jun 2021

8/10 Good

BobG, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for me, a walk to work. A few average bars and places to eat, but I've not been here very long
Stayed 5 nights in Feb 2020

8/10 Good

Mohamed

Travelled with family
Liked: Amenities
Tres bien
Stayed 1 night in Nov 2024

8/10 Good

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024