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Best Western Pembroke Inn & Conference Centre

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Pembroke Inn & Conference Centre

Exterior
Property amenity
Fitness facility
Premium bedding, individually decorated, individually furnished, desk
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
1 International Drive, Pembroke, ON, K8A 6W5
  • Pembroke Welcome Centre
    ‪1 min walk‬
  • Festival Hall Centre for the Arts
    ‪4 min drive‬
  • Pembroke Hydro Museum
    ‪4 min drive‬
  • Pembroke, ON (YTA-Pembroke Area Municipal)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Executive Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table) | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

Premium bedding, individually decorated, individually furnished, desk

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Pembroke, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is CHF 127
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Holiday Inn Express Pembroke, an IHG Hotel

About this property

Best Western Pembroke Inn & Conference Centre

Hotel in Pembroke with free breakfast and health club
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Best Western Pembroke Inn & Conference Centre offers 88 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Pembroke Inn & Conference Centre. During your stay, you're just a quick walk from Pembroke Welcome Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and fitness classes
  • Steps from Pembroke Welcome Centre and a 3-minute drive from Pembroke City Hall
  • Pets welcome for a fee
Best Western Pembroke Inn & Conference Centre offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10818 square feet (1005 square metres) and includes a conference centre. A sauna, a terrace, and barbecue grills are also featured at the business-friendly Best Western Pembroke Inn & Conference Centre. Free self parking is available.

This 3-star Pembroke hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 11:00 AM.
Westwinds Restaurant – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,818 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Best Western Pembroke Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 628 reviews" "
Rating 8 - Good. 204 out of 628 reviews" "
Rating 6 - Okay. 59 out of 628 reviews" "
Rating 4 - Poor. 17 out of 628 reviews" "
Rating 2 - Terrible. 19 out of 628 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

Stayed 1 night in Oct 2024

4/10 Poor

DENISE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in slow. Requested room first floor close to lobby which I did not get. Room small, old, noisy.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Stayed 3 nights in Sep 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip to Pembroke BW
I really liked the way the towels were specially folded! So much so we did not use them! :) Room needed hand soap and other amenities though
Stayed 1 night in Oct 2024

10/10 Excellent

Renee, Cavan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my check in and the dining options , the lobby was spacious and very inviting for my friends and I to sit and chat . The pool looked lovely although we did not have a chance to use it . The bed was very comfortable . A good choice !
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room
Stayed 1 night in Sep 2024

10/10 Excellent

Sanjiv

Stayed 1 night in Sep 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Very acceptable. Too expensive
Stayed 1 night in Sep 2024

8/10 Good

phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really pleased with the room, restaurant on site, room service available, great food and good parking
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, well managed, comfortable suite and beds, Breakfast was amazing. Staff are super friendly and most helpful. Will stay here again. Highly recommend it.
Stayed 1 night in Sep 2024

8/10 Good

Myles

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place to stay. The associate at checkin was not very pleasant or friendly. She was by no means rude at all but didn’t seem to want to be there.
Stayed 1 night in Sep 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Great onsite restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Krysta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathleen

Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was outstanding. We had the same server for dinner and breakfast the next morning. His service and attention was impressive.
Stayed 1 night in Sep 2024

2/10 Terrible

Yiufai

Travelled with partner
Liked: Amenities
Obviously they are short of staff . Duuring the checkin, we've been waiting for 15 minutes as there was only one lady at the counter, dealing with check in clients, and at the same time to take care of other customers who come out from pool and returning towels and with other questions. Not blaming the counter staff, but problem of shortage of it.
Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it all
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very clean. Unfortunately the room is directly above the pool so you can hear the activity coming from the pool area. There was a wedding there and some of the guests were very noisy in the hallway. Bed was uncomfortable which made sleeping difficult.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a wedding. We had a nice quiet room. It was clean and staff was very friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024