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Palace Hotel & Spa Termas de S. Tiago

4.0 star property

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Photo gallery for Palace Hotel & Spa Termas de S. Tiago

Suite | 1 bedroom, minibar, in-room safe, individually decorated
View from room
Indoor pool
Property grounds
Spa reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
Quinta do Cafalado, Penamacor, 6090-543
  • Penamacor Castle and Watchtower
    ‪18 min walk‬
  • Reserva Natural da Serra da Malcata
  • Monsanto Castle
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room (Single Use)

Twin Room (Single Use) | Living area | 32-inch LCD TV with cable channels, TV

Twin Room (Single Use)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Room service – dining

Suite

  • 70 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Palace Hotel & Spa Termas de S. Tiago

Hotel in Penamacor with bars/lounges and fitness centre
An indoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a sauna and coffee/tea in a common area.
Palace Hotel & Spa Termas de S. Tiago offers 99 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Penamacor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
During your stay at Palace Hotel & Spa Termas de S. Tiago, you'll be within walking distance of Penamacor Castle and Watchtower. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • 1.2 miles (2 km) from Penamacor Castle and Watchtower and 11.5 miles (18.5 km) from Idanha-a-Velha
Palace Hotel & Spa Termas de S. Tiago offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There's an onsite business centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Palace Hotel & Spa Termas de S. Tiago. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Penamacor hotel.

On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: EUR 14 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 45 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Hotel Termas S. Tiago Penamacor
Palace Hotel Termas S. Tiago
Palace Termas S. Tiago Penamacor
Palace Hotel Termas S. Tiago Penamacor
Palace Hotel Termas S. Tiago
Palace Termas S. Tiago Penamacor
Palace Termas S. Tiago
Penamacor Palace Hotel & Spa Termas de S. Tiago Hotel
Palace Hotel & Spa Termas de S. Tiago Penamacor
Hotel Palace Hotel & Spa Termas de S. Tiago Penamacor
Hotel Palace Hotel & Spa Termas de S. Tiago
Palace Hotel Spa Termas de S. Tiago
Termas S Tiago Penamacor
& Spa Termas S Tiago Penamacor
Palace Hotel & Spa Termas de S. Tiago Hotel
Palace Hotel & Spa Termas de S. Tiago Penamacor
Palace Hotel & Spa Termas de S. Tiago Hotel Penamacor

Palace Hotel & Spa Termas de S. Tiago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 84 reviews
Rating 8 - Good. 33 out of 84 reviews
Rating 6 - Okay. 17 out of 84 reviews
Rating 4 - Poor. 12 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

jeremy

Liked: Cleanliness
Disliked: Staff & service
Bad smell in bathroom. Couldnt adjust heating in the room. Staff barely interested in communication. Awful restaurant. Only a poor set menu while i was there.
Stayed 3 nights in Feb 2025

4/10 Poor

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Failed to deliver on its promise.

I was quite disappointed. I was wanting to love the hotel, and pulling into the long drive, it looked to impress. The outside is fantastic and has great appeal. Once inside, it felt like a cross between a morgue and army barracks. Crazy dim light, no real decoration, no music or much in the way of a warm or welcome feel. The hallway was so dark and dim until the sensors kicked in, which then provided the same light one would expect from a Soviet era store room. The quarters were equally spartan, with accommodations that do everything required for function, but offer nothing in the way of character. The bathroom continued the theme of sparse, industrial lighting. The shower leaked when using it. And the bathroom tiles are outright ghastly. Breakfast was quite meagre, and they charge extra to use the spa. Hire an interior decorator, hang some paintings and decorations, play some nice music, and hire an electrician to fix up the lights. Especially outside. Once dark, the beautiful stone should be lit up and highlighted.
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Travelled with partner
Nice room nice location. Expensive facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace Hotel & Spa Termas de S. Tiago is well worth a visit, the hotel is spacious, clean, comfortable and well run. The breakfast is self service with everything laid on for you and is of a high quality. The spa facilities are good, the pool has powerful jets that massage well and the staff are welcoming. The gym is small but user friendly. Situated just outside the lovely town of Penamacor in this sleepy area of Portugal, you get a real treat of a retreat here. I will come again and highly recommend.
Stayed 5 nights in Feb 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super quite hotel with excellent staff
Stayed 1 night in Feb 2022

6/10 Okay

Leonard

Liked: Cleanliness
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wasn't near any big site seeing attractions. Room very large and clean. Didn't like dark hallways which needed to be motion activated.
Stayed 1 night in Sep 2019

4/10 Poor

Steve, england.

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 star jotel with 2 stad standard

Negatives. Staff at reception very poor from when we walked in untill we left. Fridge in room not working, reported it 3 times. Wifi in room was very poor. Breakfast below average. There was not enough staff, hence tables not getting cleared and items not being replenished quick enough. Horrible smell all the time in bathroom. We never used the swimming pool as i thought it was expensive. Positives. We had a nice big bright room with 3 balconies but minus chairs to sit out on.
Stayed 3 nights in Feb 2018

4/10 Poor

Paul

Disliked: Staff & service

Annoyed

Asked for a quiet room. Told that because I had booked through hotels.com and not paid the full rate that this was not possible. Put near reception next to a group of teenagers. For the same reason the gym and pool would cost €12 per hour EXTRA. Pool looked good but gym was basic with little equipment Breakfast was definitely not 4 star
Stayed 1 night in Dec 2017

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More attention to small details would be helpful.

Breakfast was appalling. On the last day I stayed there were more guests so they put out a different selection of food. When it was just minimal guests the choice was very poor. Disappointed at the €12 charge to use the pool / gym for an hour. Also was very uninviting and dark. The corridor lights were on a sensor - which I do understand for economy and environmental reasons - but there was a significant delay which meant most of the time I was fumbling in the dark which felt a little like I was in The Shining! Waiting on the twins popping out.... Staff - were amenable. Room was clean but lacked facilities such as an iron or tea and coffee making facilities. Was planning on returning with young family but no TV choices for children apparent which is always handy when trying to get ready in the morning.
Stayed 4 nights in Nov 2017

10/10 Excellent

Joe, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent well-priced and well located hotel

This hotel is situated a 10 minute walk from central Penamacor. The rooms are clean and a good size, the hotel has lovely grounds and a good spa with swimming pool and sauna/steam room. The staff are friendly and helpful but sometimes it took me a while to get served.

10/10 Excellent

Julie, Dieppe, NB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal to visit Monsanto and other castles around

very nice facility in the middle of nowhere. Quiet. Affordable. Good breakfast. We didn t like the meditation style music in the breakfast room but other than that it was great. Short stay for us but could be a place to stop and relax.

10/10 Excellent

antonio, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Penamacor!

Great layover stop as part of a long drive to northern Portugal. Thank you to the wonderful staff.

10/10 Excellent

Grace, Boussais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel & Spa

We had problems finding the hotel as the name was not on the sign. However, we enjoyed our stay there.

4/10 Poor

José Luis

Travelled with family
Creo que no se corresponde con las estrellas que pone. Le pondría una estrella menos
Stayed 1 night in Jan 2025

4/10 Poor

Teresa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

A NÃO REPETIR

Muito mal! A piscina paga-se 13,50€ por pessoa, quando isso não está descrito aqui no site. O hotel disse que a responsabilidade era vossa porque marquei através do hoteis.com O pequeno almoço tinha produtos do dia anterior, nomeadamente pão de leite, ovos mexidos, entre outros. O jantar só estava disponível na 6a feira e tinha apenas duas opções, uma de carne e uma de peixe. O quarto não tinha telefone, pelo que tínhamos de andar de um lado para o outro a comunicar ou ligar do nosso próprio telemóvel.
Stayed 2 nights in Jan 2025

8/10 Good

FREDERIC

Stayed 1 night in Oct 2024

8/10 Good

Élisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Conceição

Liked: Cleanliness, staff & service, room comfort

Local com uma bela vista panorâmica

Gostámos da estadia, o local é muito agradável e tranquilo. O quarto espaçoso com varanda. Foi pena o ar condicionado não funcionar. Jantámos no hotel, mas a comida era "aquecida" e não serviram o acompanhamento como estava na ementa.
Stayed 1 night in Jan 2024

10/10 Excellent

Edgar da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Andre

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Demasiadas estrelas para este "hotel"

Os quartos tinham óptimas condições e limpeza. Termas com tempo controlado, sauna não funcionava e preços de acesso a outros serviços proibitivos. Pequeno almoço, do que pior que vi nos últimos anos: falta de quantidade e qualidade dos produtos, sumos de pacote, serviço de mesa (tolhas, talheres...) inexistente devido ao pouco pessoal e à desorganização evidente. A culpa não será só de quem lá está mas muitos de quem "gere" à antiga.
Stayed 2 nights in Oct 2023

2/10 Terrible

Christian

Stayed 1 night in Sep 2023

8/10 Good

Leticia

Stayed 1 night in Sep 2022

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022