We have arrived to ants and bugs infested house with dirty kitchen and dishes, garbage beans where full and my bath towel got holes in it. Resolving most important issue regarding full garbage bins took the majority of our stay. We have tried to contact Holiday Rental Specialists from the first day. I have sent SMS, called and left the message with no response, then I have sent email. After three days, they have responded with property manager asking me why it took us so long to report the issues and to present all evidence to support my complains. I have dedicated my time during holidays to provide all requested documents not to relax. I've felt offended by property manager, as she presented no proper follow up to my messages place and mistrust to me as a client.