Heritage Grand Perast By Rixos

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Grand Perast By Rixos

Exterior
3 restaurants, breakfast served
Exterior
Jadran Deluxe Room with garden | Minibar, in-room safe, blackout curtains, iron/ironing board
Free daily buffet breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Marka Martinovica, S/N, Perast, 85336
  • St Nicholas’ Church
    6 min walk
  • Sveti Dorde Island
    8 min walk
  • Our Lady of the Rocks
    10 min walk
  • Tivat (TIV)
    40 min drive

Room options

Family Duplex, 2 Bedrooms

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

Perast Superior

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Heritage Premium, Sea View, Suite

  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Jadran Deluxe Room with garden

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Kamelia)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Heritage Grand Perast By Rixos

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Heritage Grand Perast By Rixos offers 130 air-conditioned accommodations with minibars and espresso makers. Rooms open to patios. Satellite televisions are provided.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Spa has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Heritage Grand Perast By Rixos. During your stay, you're just a quick walk from St Nicholas’ Church. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages at Spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of St Nicholas’ Church and Sveti Dorde Island
  • Airport shuttle service available for a fee
Heritage Grand Perast By Rixos offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness centre, and spa services are also featured at the luxury Heritage Grand Perast By Rixos. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Perast hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.
Panoramic Restaurant – This buffet restaurant only serves breakfast.
Piazza – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Riva Terrace – On-site restaurant. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Panoramic Restaurant
  • Piazza
  • Riva Terrace

Family friendly

  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Biodegradable coffee stirrers available
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

This property is closed from 26 October 2024 to 1 March 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Grand Perast By Rixos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Heritage Grand Perast By Rixos offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Iberostar Grand Perast Hotel

Heritage Grand Perast By Rixos Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 200 reviews" "
Rating 8 - Good. 34 out of 200 reviews" "
Rating 6 - Okay. 7 out of 200 reviews" "
Rating 4 - Poor. 3 out of 200 reviews" "
Rating 2 - Terrible. 2 out of 200 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mehmet Selman, izmir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and services. The region however has infrastructure problems particularly related to sewerage. In this connection it is not advisable to swim at the shore of the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 4 nights in Aug 2024

6/10 Okay

Ivo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nice property but can benefit from better service
Stayed 3 nights in Aug 2024

10/10 Excellent

Maurice

Stayed 2 nights in Aug 2024

10/10 Excellent

Fjona

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh what can I say apart from go go go to this hotel! Absolutely beautiful hotel run by smazing management and staff. From the monent you arrive by buggy pick up you are treated like royalty! Loved everything, there is something v magical about this hotel and Perast. We will definitely return.
Stayed 4 nights in Aug 2024

8/10 Good

Frances

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

Louise, Haverfordwest

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Whilst the Grand Heritage hotel in Perast is beautiful architecturally, situated in a perfect location in a very pretty town, with the exceptionally friendly and professional staff, a major issue exists with its sanitation system. So much so, it completely spoilt our holiday! A constant strong stench of raw sewage hovered over every waterside hotel, restaurant, bar, terrace and beach. There was no warning of this issue anywhere, so when we initially arrived we swam in the sea directly in front of our hotel and a couple of days later, all of my family ended up bed ridden with sickness and diarrhea for a few days. It completely ruined our holiday. We paid a considerable price for this 5* hotel, I would strongly advise people to consider this problem prior to booking. We spoke to a lot of guests during our stay and the same topic kept arising. Considering this area has been listed as a World Heritage destination, the sewage is damaging and dangerous to both humans and wildlife alike. This hazard needs to be addressed ASAP and funding needs to be implemented by both hotels and Government bodies. It’s an huge environmental health hazard. Saying that, the hotel inside was spotless and our the cleaning staff were amazing. Food was mediocre, not a true reflection of a 5* hotel. As a family we have travelled extensively and have stayed in some amazing locations and resorts, in our view this place could be ‘amazing’ if the sewerage issue could be addressed!
Stayed 7 nights in Aug 2024

8/10 Good

Sebastien, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
The Heritage Grand Hotel in Perast is a stunning property with breathtaking views and beautifully appointed rooms, making it a visually impressive 5-star experience. The accommodations were luxurious, and the food was generally good, offering a satisfying culinary experience. However, several issues marred our stay. The service, especially poolside, was a significant letdown. With an inadequate number of chairs, guests often had to compete for seating. Worse, the poolside service was painfully slow, with wait times for drinks and food stretching up to two hours. While some staff were wonderful and went the extra mile such as Andjela and Sjardan, many seemed inexperienced, detracting from the overall experience. The hotel felt overcrowded, making it difficult for staff to meet the high demand. This is a management issue that should be addressed, especially given the premium prices charged. Additionally, the air conditioning in the room was disruptive, with a condenser pump turning on every 45 seconds, which could have been placed outside the room to avoid the additional noise. Lastly, and out of the hotel's control, a foul smell from the bay at times added to the discomfort. While the hotel’s location and facilities are outstanding, the service and operational flaws prevent me from rating it 5 stars. Overall, I'd give the Heritage Grand Hotel a small 4 stars, and would highly recommend visiting them outside the peak season to avoid these issues.
Stayed 7 nights in Aug 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture perfect views - great options for food
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fabulous location and lovely staff. Very much recommend this hotel and location. Spa was amazing, go for the massages (divine) and not the manicure/pedicure (just a big no for cuticle nippers...)
Stayed 6 nights in Jun 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had food smell.... not the best experience. It had an amazing view!
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, mixed experience
The hotel was in a beautiful location and historical aspects were well preserved. The room was spacious and clean. There was an issue with service at breakfast and evening meal. There was a lack of staff generally and service took a long time. For example, it was difficult to order coffee or anything from the a la carte breakfast menu, and we waited over a hour for food in the evening and a further ten minutes for cutlery, which we eventually sourced ourselves as our food was nearly cold. Some staff were not particularly helpful in the restaurants and the occasional staff member did not have a positive customer focused attitude. All staff in other areas of the hotel were excellent. We also had some difficulties with people reserving sun beds with towels and not appearing until midday, the hotel really need to enforce a policy on this. We loved Perast and will definitely return. We would stay at this hotel again, however would hope that some of these issues will be resolved.
Stayed 5 nights in Jul 2024

10/10 Excellent

LIsa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful town.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jill

Stayed 4 nights in Jul 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* hotel and service, we loved our time there.
Stayed 7 nights in Jul 2024

6/10 Okay

Oded

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay / thank you.
Beautiful hotel, genuinely amazing in a lovely location. Great food - absolutely no complaints on the hotel. The only slight downside was the number of ‘influencers’ (just a bit annoying!) and the slow service in the courtyard.
Stayed 7 nights in Jul 2024

8/10 Good

scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mostly staffed by high school summer students not properly trained to service a 5-star hotel. Parking is completely inadequate, unreliable and unsafe. Otherwise a beautiful facility, with friendly staff, in a beautiful location. The pool area will be rather crowded.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carrie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff are fabulous and the hotel is so special with amazing views.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sameep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024