8/10 Bien
Sue B., Perth
7 oct. 2024
Les points forts : Propreté
DISSAPPOINTING STAY!
We were disappointed with issues we found when we arrived at the property. There were numerous items that needed fixing around the property light globes where blown, door handles loose, towel racks hanging off their hinges. When we mentioned that the spare gas bottle was empty, we were told to take it to the service station, and have it filled giving them the receipt and funds would be reimbursed. Sorry not good enough! We paid top money for this holiday only to find that your cleaner was not checking items before we came. The dry mop head was extremely dirty and had not been cleaned. Hand sanitizing bottles were almost empty and not refilled before we arrived. The couches had not been swept under as we found numerous toys and rubbish under them.
You need to ensure all above items are fixed so as your next holiday makers don't have same issues......
On a positive note, the location was perfect.
Sue B.
Séjour de 3 nuits en septembre 2024