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DoubleTree by Hilton Phoenix North

4.0 star property

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Photo gallery for DoubleTree by Hilton Phoenix North

Restaurant
Lobby lounge
Exterior
Restaurant
Premium bedding, down duvets, in-room safe, desk

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
10220 N Metro Pkwy E, North Mountain, Phoenix, AZ, 85051
  • Castles N' Coasters
    ‪10 min walk‬
  • Arizona State University-West Campus
    ‪6 min drive‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

8.2 out of 10
Very good
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Patio

8.4 out of 10
Very good
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(66 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Patio

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Patio

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Patio

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(94 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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DoubleTree Suites by Hilton Phoenix

About this property

DoubleTree by Hilton Phoenix North

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
DoubleTree by Hilton Phoenix North offers 284 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

DoubleTree by Hilton Phoenix North's great location gets high marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Castles N' Coasters and 6 minutes from Arizona State University-West Campus
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14004 square feet (1301 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix North. The hotel can provide concierge services and wedding services. Self parking is free. The property offers extended parking privileges.

This Phoenix hotel is smoke free.

DoubleTree by Hilton Phoenix North has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,004 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 10 January 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 6 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Phoenix
Metro Plaza Phoenix
Brixton Phoenix North
Radisson Phoenix North
DoubleTree Hilton Phoenix North Hotel
DoubleTree Hilton Phoenix North
Doubletree By Hilton Phoenix
DoubleTree by Hilton Phoenix North Hotel
DoubleTree by Hilton Phoenix North Phoenix
DoubleTree by Hilton Phoenix North Hotel Phoenix

DoubleTree by Hilton Phoenix North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 520 out of 1117 reviews
Rating 8 - Good. 245 out of 1117 reviews
Rating 6 - Okay. 161 out of 1117 reviews
Rating 4 - Poor. 86 out of 1117 reviews
Rating 2 - Terrible. 105 out of 1117 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with partner
Disliked: Property conditions & facilities
Hotel in bad area. It smelled bad and it’s very rundown.Needs TLC.
Stayed 1 night in Apr 2025

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very friendly and accommodating. Godd rates and clean rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Eden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its quiet and safe there was hastle at all

8/10 Good

Miguel

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was Good. Only problem really thin walls
Stayed 1 night in Apr 2025

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was down for reconstruction also no vending machines or ice in the second level very inconvenient
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
Plenty of things that need a bit of work in the rooms.
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

6/10 Okay

Luis

Stayed 1 night in Apr 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Low water pressure in shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge Luis

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No pool no free breakfast for the amount of money we spent it was crazy they even charge 3.00 a water was not clean and felt unsafe
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2025

8/10 Good

Aiman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
too many homeless people in the surrounding area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Berth

Stayed 2 nights in Apr 2025

4/10 Poor

Ryutaro

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of 2 elevators was out of order and the other one was old and felt a bit scary. Room was a bit smelly and old. It was Ok since we just stay one night, late checking in and early checking out. I would not like to stay longer.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

GEORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 2 nights in Apr 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Ngiap Ching

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay of 5 days

Was delightful and comfortable
Stayed 5 nights in Apr 2025

10/10 Excellent

Renee

Stayed 1 night in Apr 2025

2/10 Terrible

Victoria, sunnyside

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The pool wasn’t out of service , one of the elevators was out of order and the room smelled like cigarettes. Will never go back.
Stayed 1 night in Apr 2025

8/10 Good

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay the only thing I did not like was the shower the water comes out through small holes and wets your floors
Stayed 2 nights in Apr 2025

8/10 Good

DAVID

Stayed 2 nights in Mar 2025