8/10 Bien
James M.
19 déc. 2024
Les points forts : Propreté
Visit
The accommodations for our stay were excellent. The home was clean, well-maintained, and exactly as described in the listing. The location was also perfect for our needs, and the amenities provided made for a very comfortable stay.
Unfortunately, my experience with the short-term rental rental Manager Team was far less positive. You canceled my reservation just two days before our arrival, causing significant stress as we scrambled to make alternative plans. I tried contacting you multiple times to resolve the issue or at least get some clarity, but you never returned my calls. VRBO was also unable to reach you which then led us rebooking after the cancellation was processed.
While the property itself deserves praise, the lack of communication and last-minute cancellation from the management company leaves much to be desired. I’d recommend this rental only if you're confident in the management team’s reliability—or better yet, if they improve their responsiveness in the future.
James M.
Séjour de 3 nuits en décembre 2024