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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Outdoor pool
Dining
Lobby
Porch
Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking | Pillow-top beds, desk, WiFi, bed sheets

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Pillow-top beds, desk, WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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Front of property

Extend-a-Suites Phoenix

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
3.0 out of 5, (1005)
The price is CHF 43
for 1 room
includes taxes & fees
12 Jun - 13 Jun
Extend-a-Suites Phoenix

About this property

Premier Inns Metro Center

Family-friendly hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business centre and a children's pool are on-site.
Premier Inns Metro Center offers 146 air-conditioned accommodations, with free toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's good location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self-parking, an outdoor pool and a restaurant are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and laundry facilities
  • 9 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Pets welcome free of charge (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business centre and meeting rooms are available. A vending machine, an arcade/games room, and laundry facilities are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 461 out of 1473 reviews
Rating 8 - Good. 171 out of 1473 reviews
Rating 6 - Okay. 169 out of 1473 reviews
Rating 4 - Poor. 159 out of 1473 reviews
Rating 2 - Terrible. 513 out of 1473 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Mariedith

Like it
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean; it had a nice comfortable bed and they offered room service but it's about time for remodeling...overall I give this property 4 out of 5 stars because I had a wonderful nights rest here...
Stayed 1 night in Feb 2025

2/10 Terrible

Monique, Glendale

Liked: Staff & service
Disliked: Cleanliness
Booked a non smoking room due to my baby having medical needs and was put with an adjoining room that smokes smoke came from the door between the two rooms all night
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting hotel I've ever been in--and I've seen some bad hotels. Not kidding--roaches scurrying by the door, bedbugs inside, flooring (faux-wood tile) was badly broken, door jamb literally ripped off the wall and missing. I did not even stay--spent about 5 min in the room, walked out and didn't look back. My flight had gotten in at 1am and I wound up driving around for 2 hours until I found a decent hotel with a vacancy, as Spring Training had just started. If you value...anything...don't stay here.
Stayed 4 nights in Feb 2025

2/10 Terrible

Mariyon, Salt Point

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like I stayed in an abandoned building. Dirty and lipped floors, damaged bed, broken chests, old box type TV with bad reception and no remote, missing light bulbs two out of three, no toilet paper holder, swimming pool that was only half filled with water, smoking odor in non smoking room, etc. It is not appropriate to list this hotel, or properly address the condition of the facility. Noise is constant throughout the night. Close the main entrance early and forced to access through the side gate without any security, because it’s broken. Although the hotel is inexpensive, the current condition is not worth the money.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick, Leeds

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was professional and pleasant. I must have gotten a smoking room. The air conditioner was loud. For price I can't complain.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Stayed 2 nights in Feb 2025

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless people are a problem
Stayed 1 night in Feb 2025

4/10 Poor

Aaron

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty bare-bones room

This bare-bones room had a filthy bathroom, bathtub, and walls. It looked like it had been stripped of everything except the bed, one small table, and a 35 year old projection TV. There were also a lot of homeless folks hanging out with their shopping carts in the parking lot. My room also happened to be on the back side closest to the freeway so there was a lot of noisy traffic.
Stayed 3 nights in Feb 2025

6/10 Okay

Richard

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Terra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what the pictures showed

Please is very run down. Room is not well stocked. But at least it was clean. Its a little off the main road and sketchy. Lobby is closed so you check in while standing in the parking lot through a teller window.
Stayed 1 night in Feb 2025

2/10 Terrible

Leroy

Stayed 8 nights in Feb 2025

10/10 Excellent

Mariedith

Disliked: Amenities
Not much
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room was dilapidated.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jasmin

Disliked: Cleanliness
Terrible hotel. Very disgusting and an ugly area.
Stayed 2 nights in Feb 2025

2/10 Terrible

Helmer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I expected better from Hotels. Com

I am shocked Hotels.com would even offere such a place. Figured there were minimum standards. Manager isn’t given much to work with and was the only positive part of the short lived experience. Pictures and description were misleading. Windows did not close. Carpet was filthy dirty. Sink and tub were rusted and dirty. Did not stay after it appeared some guys were targeting our rental vehicle.
Stayed 2 nights in Feb 2025

2/10 Terrible

blake

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broken Door

The door wouldnt shut or lock and there were no other rooms availabe so we had to sleep in our car on my daughters birthday trip to castlesNcoasters. Made the trip really bad since all other hotels in the area were fully booked.
Stayed 2 nights in Feb 2025

2/10 Terrible

Kassy

Liked: Room comfort
Disliked: Cleanliness, staff & service
You definitely get what you pay for. It's not awful but if your not use to ghetto don't stay here.
Stayed 1 night in Feb 2025

2/10 Terrible

Kimberly

Disliked: Staff & service
Stayed 1 night in Feb 2025