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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Reception
Lobby
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

Map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Phoenix Convention Center
    ‪5 min drive‬
  • Footprint Center
    ‪5 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a picnic area, a TV in a common area and camper van/bus/lorry parking are on-site.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a terrace
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Footprint Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 557 reviews
Rating 8 - Good. 156 out of 557 reviews
Rating 6 - Okay. 64 out of 557 reviews
Rating 4 - Poor. 25 out of 557 reviews
Rating 2 - Terrible. 32 out of 557 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn’t particularly good
Stayed 1 night in Feb 2025

2/10 Terrible

Rocio

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend 0/10

Front staff was pleasant. The first room had blood stains. It smelled of BO and cigarettes even through its non-smoking. The second room was the same. Smelled horrible. There was sketchy people in and out of the parking lot. As a single mother there with my autistic son, I felt unsafe and decided not to stay and spend extra money to stay somewhere else. I do not recommend this hotel
Stayed 1 night in Feb 2025

10/10 Excellent

FRANK, Somerville

Stayed 1 night in Feb 2025

4/10 Poor

Sharon, Denton

Disliked: Cleanliness, property conditions & facilities
Expensive for a 3 Star hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Homer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clerks not v ery friendly. Breakfast neat and very good. Room and all very clean. Our room was to far to walk for us.
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Unexpected gem. Rooms are very nice. Nothing fancy but clean and perfect for the price. I would stay here again. Free breakfast was perfect too.
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness
If you need a night near the airport, this hotel does the job. They have a shuttle and hotel is relatively well kept. The front desk staff is friendly, however I would not recommend this hotel for longer stays due to poor housekeeping services and the surrounding neighborhood is unsafe.
Stayed 4 nights in Feb 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk
Stayed 1 night in Feb 2025

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly and helpful. Close to the air port.
Stayed 1 night in Feb 2025

8/10 Good

Tammy, Lake Forest

Travelled with family
Liked: Amenities
It’s clean. Simple. Nothing extraordinary. Perfect for needing a clean safe place to sleep at a good price. Stayed here before. Will stay again!
Stayed 1 night in Feb 2025

8/10 Good

Matthew, Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Just what we needed after a long overnight flight.
Stayed 1 night in Feb 2025

2/10 Terrible

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Bed rattled and made noise.
Stayed 1 night in Feb 2025

4/10 Poor

George

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
PM front desk service was very good.
Stayed 1 night in Feb 2025

6/10 Okay

Joanne

Disliked: Amenities
This I should have looked at better I didn’t realize until I got here that you had too get to your room from the lobby outside. This was a first. Next time I book a room reservation I will definitely look at the photos and get more clarity.
Stayed 1 night in Feb 2025

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities
Near to the Rental car Center
Stayed 1 night in Feb 2025

10/10 Excellent

Nagesh, Orchard Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is fine for overnight stay, drop off rental car, get to airport via airport shuttle
Stayed 1 night in Feb 2025

6/10 Okay

Virgil

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Virginia

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kari

Liked: Cleanliness, property conditions & facilities
Airport shuttle handy. Not great location unless have a car. Limited food options nearby. Hotel was clean, offered free breakfast. Other reviews complimented checkin staff, my experience was OK, nothing spectacular.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
His property was very clean. Parking was easy recently updated not a lot of places to walk to, but it was close to the rental car airport drop off.
Stayed 1 night in Feb 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Not very many locations to eat close by if you don’t have a car.
Stayed 1 night in Feb 2025

10/10 Excellent

victoria

Liked: Amenities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Getsemany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new appliances
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025