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Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property

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Photo gallery for Premier Residences Phu Quoc Emerald Bay Managed by Accor

Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
In-room safe, individually decorated, individually furnished, desk
Daily buffet breakfast (VND 450000 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Kem Beach, An Thoi, Phu Quoc, Kien Giang, 920000
  • Khem Beach
    ‪2 min walk‬
  • Phu Quoc Prison
    ‪3 min drive‬
  • Sunset Town Beach
    ‪7 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Family Room, 2 Bedrooms

  • 107 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Private Pool

Penthouse, 2 Bedrooms, Private Pool | In-room safe, individually decorated, individually furnished, desk

Penthouse, 2 Bedrooms, Private Pool

  • 256 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Apartment, 3 Bedrooms

  • Sleeps 12
  • 3 Double Beds

View all photos for Superior Suite, Balcony (1 King Bed)

In-room safe, individually decorated, individually furnished, desk

Superior Suite, Balcony (1 King Bed)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Balcony

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Suite, Balcony (2 King Bed)

In-room safe, individually decorated, individually furnished, desk

Superior Suite, Balcony (2 King Bed)

  • 80 sq m
  • Sleeps 8
  • 2 King Beds

Apartment, 3 Bedrooms

  • Sleeps 12
  • 3 Double Beds

Apartment, 2 Bedrooms

  • Sleeps 8
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

SOL by Meliá Phu Quoc

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (760)
The price is CHF 89
for 1 room
includes taxes & fees
2 Mar - 3 Mar
SOL by Meliá Phu Quoc

About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Luxury resort on the beach, with outdoor pool
Catch some rays on Premier Residences Phu Quoc Emerald Bay Managed by Accor's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Premier Residences Phu Quoc Emerald Bay Managed by Accor offers 745 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas. Satellite televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room and a fitness centre.

Guests aged under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Premier Residences Phu Quoc Emerald Bay Managed by Accor. During your stay, you're just a quick walk from Khem Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local and international cuisine with garden views at Mercato, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, aromatherapy or hot stone massages at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 3-minute drive from Phu Quoc Prison and 7 minutes from An Thoi Cable Car Station
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Premier Residences Phu Quoc Emerald Bay Managed by Accor such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a children's pool, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Mercato – Overlooking the pool and garden, this restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar. Happy hour is offered.
Clubhouse – This beachfront restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Muse – Overlooking the ocean and pool, this rooftop bar only serves light fare. Happy hour is offered. Open daily.
Pool Bar – This poolside bar only serves light fare. Happy hour is offered. Open daily.
Play Ground – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Clubhouse
  • Mercato
  • Muse
  • Play Ground
  • Pool Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Grab bar in shower (95 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Premier Residences Phu Quoc Emerald Bay Managed by Accor

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1323000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 450000 per person
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: VND 1323000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 203 reviews
Rating 8 - Good. 67 out of 203 reviews
Rating 6 - Okay. 13 out of 203 reviews
Rating 4 - Poor. 5 out of 203 reviews
Rating 2 - Terrible. 4 out of 203 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evghenii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very interesting and nice
Stayed 13 nights in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service.
Stayed 3 nights in Jun 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
beutifull hotel with a great breakfast bacon and egg. staff very friendly and courteous spa and sauna very good aswell as pool and beach. only issue but nothing major was the fridge in the room wasnt very good and the outside pool bar wasnt very good. the deck beach bar along the beach is alot better. supermarket and restraunt accross road nd plenty of taxis to take you around the island
Stayed 2 nights in May 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay , no surprises
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is away from the busy area. It is quiet and safe. Nice beach and lots of walking.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, clean rooms and nice facilities. There can be language challenges with staff and speaking English. There are very few dining options in and around the hotel and what there are they are very expensive relative to outside the hotel. $50-75 in the hotel and $10-$15 at most outside the hotel. Rent a moped for $7 a day to get around.
Stayed 9 nights in Jan 2024

8/10 Good

Michael

Travelled with family
The staffs at the resort were great. However the common areas such as hallways, lobby …show its age and needs to be repaired
Stayed 3 nights in Feb 2024

10/10 Excellent

Tuan

Stayed 4 nights in Jan 2024

8/10 Good

Vickie

Stayed 3 nights in Dec 2023

4/10 Poor

Bomin

Stayed 3 nights in Dec 2023

10/10 Excellent

Honghoa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, pools, wish staff was more comfortable speaking English.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nadine Bick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel meet Western standards. Very very clean. Breakfast was excellent with wide variety of options. Food taste very fresh from coffee to bake goods. We loved our stay. Definitely will come back again.
Stayed 3 nights in Aug 2023

8/10 Good

Phuong

Travelled with family and small children
It was an ok experience for us
Stayed 3 nights in Aug 2023

10/10 Excellent

Leesly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2023

10/10 Excellent

Adam

Stayed 4 nights in Jun 2023

10/10 Excellent

Khanh

Stayed 2 nights in Jun 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Our family really enjoy our vacation here. We booked the 3bedrooms with private pool. Beautiful place, very spacious and the foods at the restaurant was very good. Excellent staffs with customer service. We would definitely stay there again!
Stayed 1 night in May 2023

10/10 Excellent

JESSICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staffs

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for vacation, the only thing that I want to complain is the food and drinks are little too expensive.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with beautiful clean beach
Stayed 1 night in Mar 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are excellent customer service. Clean and quiet. Beach is clean and beautiful
Stayed 2 nights in Mar 2023