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Rawai Grand House

4.0 star property

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Photo gallery for Rawai Grand House

Outdoor pool, pool loungers
Grand Superior Room | Living area | 40-inch LCD TV with satellite channels, TV, DVD player
Grand Superior Room | View from room
Exterior
Deluxe Suite | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping
  • Pool

Explore the area

Map
86/24 Moo 2, Soi Wasana, Viset-Nai Harn Rd, Rawai, Phuket, 83130

Room options

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 58 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Superior Room

Grand Superior Room | Minibar, in-room safe, desk, blackout curtains

Grand Superior Room

  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 3 Bedrooms

Grand Suite, 3 Bedrooms | View from room

Grand Suite, 3 Bedrooms

  • 121 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior

Phuket Sea Resort

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (171)
The price is CHF 28
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Phuket Sea Resort

About this property

Rawai Grand House

Family-friendly hotel with fitness centre and 24-hour front desk
An outdoor pool, a fitness centre and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Rawai Grand House offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. 40-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Rawai Grand House, you're just a quick walk from Rawai Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by foot from Rawai Beach and a 4-minute drive from Promthep Cape
  • Cats and dogs welcome free of charge
Rawai Grand House offers its guests a kids' pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the family-friendly Rawai Grand House. Free self parking is available.

This 4-star Rawai hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: THB 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 1000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Rawai Grand House
Rawai Grand House Hotel
Rawai Grand House Phuket
Rawai Grand House Hotel
Rawai Grand House Rawai
Rawai Grand House Hotel Rawai

Rawai Grand House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 109 reviews
Rating 8 - Good. 51 out of 109 reviews
Rating 6 - Okay. 12 out of 109 reviews
Rating 4 - Poor. 10 out of 109 reviews
Rating 2 - Terrible. 6 out of 109 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Osamah

Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the hotel. The buildings, the rooms, cleanliness, everything about the place. The staff were friendly and helpful, helpful and attentive to our needs, going that extra mile to ensure we had a fabulous holiday. I would certainly not hesitate to go back to the Rawai Grand House hotel.
Stayed 11 nights in Nov 2019

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Rawai Grand House rooms are very spacious. Staff are friendly & happy. Restaurant not open at night but everything is only a walk away.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

4/10 Poor

Marco

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not come back
Never come back again. Air around the pool sometimes smelling bad, hotel next to a trash collection facility. Much more disappointing is the unfriendly and not attentive staff. There are mich more value-for-money occasions around.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Phuket Experience
We decided on a last minute trip to Phuket for the CNY holiday. We found a Orbitz deal that brought us to Rawai Grand House. The Grand House is a selection of Villas from 1 to 3 bedroom. They were very clean and nice. The place could use a little up keep. The rooms and beds are slightly dated, but the overall stay was very good.
Stayed 9 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
My stay was not at all I shouldn’t owe one penny. Cab driver took me to bad location after location. Feared for my safety. The site of hotel was not safe location and was nothing like the pictures showed. Will not use Orbitz again if not refunded.
Stayed 15 nights in Feb 2018

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Nice place
I had a good time. Didn’t stay there much as I was very busy.
Stayed 3 nights in Feb 2018

8/10 Good

Samantha, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with huge rooms but nothing around you
Modern, spacious hotel with good a.m. entities. Although if nobody goes to the bar/order food the staff go home so then you are stranded with nothing to eat/drink Bit of a rubbish location and you can’t book any trips from the hotel as their English isn’t very good. All in all an ok hotel and worth the money
Stayed 5 nights in Nov 2017

4/10 Poor

mark, australia

Disliked: Cleanliness, property conditions & facilities, room comfort
beds terrible.shower terrible
Shower not cleaned properly. Beds were rock hard. No hot water until we finally saw a staff member to tell. Breakfast extremely poor. Fresh fruit not fresh, cold coffee and tea. staff didn't understand when we ordered breakfast didn't understand any English.. No staff around during day at pool bar to buy a drink or food. staff were playing badminton in afternoons! Pool was dangerous broken tiles, broken steps to get in pool. Sauna locked and said we must pay extra to use. Gym was the same. No lift,had to climb stairs to get to room.

2/10 Terrible

david , nyc

Liked: Room comfort
Disliked: Cleanliness, staff & service
Horrible customer care!
We were told that the hotel is in patong. It is quite far. We asked for a refund and were told by fon that a refund was possible if Expedia agreed. While on the phone with Expedia, she calls her manager, who says "no refund". She would not let me speak to a manager, since she was on holiday until Monday (same person she just spoke to!). Expedia agents tried and tried and they would not budge.... saying it's a holiday weekend (there were only about four or five couples seen). We decided to lose money and leave. All we needed was a taxi. The taxi took 35 min to come, tried overcharging, and kicked us out. Interestingly enough, when we asked for another taxi, she contacted the same driver. That driver never showed. I hope no one wastes their money at this hotel, where a positive client relations does not exist.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
They upgraded me. Wonderful room with separate living room quarters. Fantastic!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even 2 Stars!!!
$30 USD from Phuket airport. Not on the beach, must take taxi to the beach. Ants. Dirty room. Two twin beds pushed together, no bed skirt, no pillows. No towels. One roll of toilet paper sitting on counter. No mini-bar. Phone doesn't work. Faux wood flooring, dinged up furniture. Daily fee to used pool. Pool is not picture listed on Expedia. Daily fee to use gym.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, relaxing and calm place to stay, away from the main bustle of the seaside road.

8/10 Good

DENNIS, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax.
A nice place away from the busy section, so very relaxing around their beautiful pool. It was only a 5 minute walk to everything, beach, restaurants,etc.

8/10 Good

Lise, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really nice hotel, nice staff

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is far away from everything!
I had to move rooms 2x times! First one was dirty& dusty! Second time, door lock was broken. And third room tv didn't work! The receptionist wasn't very accomodating! I wouldn't book tour nor shuttle with him. He jacked up the price for his own interest!

10/10 Excellent

Brandon, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time To Phuket
We stayed at this hotel for two nights and really enjoyed our stay. The stay was incredibly friendly. The grounds were clean and nice. The restaurant by the pool was affordable and offered a good selection. The staff provided a short shuttle to and from the beach throughout the day. The room was clean, spacious and the A/C worked amazing. Markets, pharmacies and a few restaurants were just a short walk away.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Decent 3 stars hotel but not good TV and bugs inside of the room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach and kite surfing
This hotel was close to food, the beach, and kite surfing, which was our purpose on the island. We were not that far from a bunch of things, like Big Buddha, and a bunch of markets. We did rent a scooter, which is highly recommended.

8/10 Good

Katie, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, friendly staff
Excellent staff, very friendly and helpful. Some issues with bed cleanliness but overall excellent hotel and only 5 minutes from the beach.

8/10 Good

Grant, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I stayed at this hotel in May 2015 and enjoyed my stay .The staff were friendly and very helpful .It is quiet and out the way about 5 minutes walk from Rawai foreshore .After reading reviews about it being hard to find I did a google earth search and after that it was a breeze to find .I will stay again.