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Royal Phuket City Hotel

4.5 star property
VIP Access

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Photo gallery for Royal Phuket City Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
City view from property
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
154 Phang-nga Rd, Talat Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪7 min walk‬
  • Thai Hua Museum
    ‪16 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Superior

In-room business centre

Premier Superior

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Deluxe

In-room business centre

Premier Deluxe

  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About this property

Royal Phuket City Hotel

Luxury Phuket hotel connected to the convention centre, a quick walk to Phuket Philatelic Museum
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Other amenities include 2 bars/lounges, a fitness centre and a sauna.
Royal Phuket City Hotel offers 251 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Royal Phuket City Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Phuket Weekend Market. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine with ocean views at TWIST Bar & Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Royal Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Phuket Philatelic Museum and Talad Yai Market
  • Free local-area, shopping centre and beach shuttle service
Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Royal Phuket City Hotel. An area shuttle within 5 kilometres and A beach shuttle are free. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
TWIST Bar & Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Yan Long Restaurant – This restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Good Eatz 154 Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Atrium Lounge – This lobby lounge specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
154 Bekery – Overlooking the garden, this coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 225 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 154 Bekery
  • Atrium Lounge
  • Good Eatz 154 Restaurant
  • TWIST Bar & Restaurant
  • Yan Long Restaurant

Things to do

  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (228,735 square foot of space)

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 2500
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: THB 2500
  • Christmas Day (25 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 4 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: THB 1500
  • Valentine's Day (14 February) Gala Dinner per child: THB 750 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Royal Phuket City Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phuket City Hotel
Royal Phuket City
Royal Phuket City Hotel
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

Royal Phuket City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 307 reviews
Rating 8 - Good. 87 out of 307 reviews
Rating 6 - Okay. 46 out of 307 reviews
Rating 4 - Poor. 10 out of 307 reviews
Rating 2 - Terrible. 17 out of 307 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very old hotel, beds were very hard and breakfast didn’t have a huge selection. Close to town is the only plus point
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs to work on the breakfast staff especially cooking eggs timely after ordering. I tried breakfast once at Royal Phuket City Hotel and was so disappointed that I walked to the Marriott every morning for breakfast.
Stayed 11 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to par
The rug hadn’t been vacuumed, recently. The bath tub was disgusting. The food at the breakfast buffet was cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Munmi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from the hotel, walkable distance to old phuket town
Stayed 1 night in Dec 2024

10/10 Excellent

Swarn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boit run down but great service and facilities
Stayed 1 night in Dec 2024

6/10 Okay

L S

Stayed 3 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lim

Stayed 6 nights in Oct 2024

8/10 Good

Mohammed-Asiek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really nice. Spacious room and beautiful view from my room. The people working there are all good people. The only thing that was not working was the bathroom fan and the AC in the elevators. Also the elevator door closes on you everytime , they should fix this. But overall this hotel gets a 8/10
Stayed 2 nights in Nov 2024

2/10 Terrible

George

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated hotel with a posh lobby
Although the staff at the hotel are excellent, the hotel room was seriously dated and in need of refurbishment.
Stayed 1 night in Nov 2024

6/10 Okay

L S

Travelled with partner
Liked: Cleanliness, staff & service
food was just so so. No cable tv or stations to watch

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the town nearby is great. The door man salutes you I think this says it all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Had a old semi run down feeling Okay I wouldn’t stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

karrie, Discovery Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was wonderful. The hotel was clean, great local to the Sunday night market, but without the crazy noisy traffic. The pool was very enjoyable during the heat of the day. The gym was WOW!! I would stay here again! Old town Phuket is a must see for a few days.
Stayed 2 nights in Oct 2024

6/10 Okay

SHARON

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mitchell T

Stayed 4 nights in Sep 2024

2/10 Terrible

Adel

Un infierno
La habitación olía mal y no disponía de ventanas para poder ventilar. A las 2:00 de la madrugada mucho ruido por el pasillo, chicas y chicos borrachos, escuchamos cómo mantenían relación sexuales, sus conversaciones y su ducha incluso. Paredes súper finas, nada de privacidad. Mucho cuidado los que viajéis con familia e hijos, o los que queréis descansar. Para nosotros fue un infierno de noche. El hotel debería prever una planta solo para ese tipo de personas y servicios de chicas de compañía.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly and helpful staff.
Stayed 22 nights in Jul 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024