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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property

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Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Front of property
Meeting facility
Premium bedding, down duvets, Select Comfort beds, desk
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪4 min drive‬
  • Novant Health Medical Park Hospital
    ‪5 min drive‬
  • Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
The price is CHF 109
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Springhill Suites by Marriott Winston-Salem Hanes Mall

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel with free parking, near Hanes Mall
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with iPod docking stations and coffee/tea makers. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Winston-Salem/Hanes Mall. During your stay, you'll be close to Hanes Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Hanes Mall and 5 minutes from Novant Health Forsyth Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Winston-Salem/Hanes Mall also features a 24-hour fitness centre, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This 3-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Winston-Salem/Hanes Mall
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 396 out of 647 reviews
Rating 8 - Good. 148 out of 647 reviews
Rating 6 - Okay. 55 out of 647 reviews
Rating 4 - Poor. 26 out of 647 reviews
Rating 2 - Terrible. 22 out of 647 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and awesome staff
Stayed 4 nights in Nov 2024

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our stay was excellent! I was able to check in early and find a cart right away which made bringing my things to my room smooth. Front desk was very polite and professional. Our room was nice and clean. I would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly. Beautiful area surrounded by department stores and restaurants. Nice gym to do workout. Enjoyed our stay!
Stayed 2 nights in Nov 2024

4/10 Poor

Shelly

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

10/10 Excellent

Lynnette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient. Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome price for this economy
Stayed 2 nights in Oct 2024

6/10 Okay

Gennadiy

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! Would recommend this property to anyone staying in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Jace

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful. Nice rooms, clean, and spacious.
Stayed 2 nights in Sep 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Mollie

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property, staff and food arrangements.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel only complaint was the pool water was ice cold and the shower water took forever to get warm. Barry from the front desk needs training could not even print a receipt!!
Stayed 1 night in Aug 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Little busy with construction
Stayed 2 nights in Jul 2024

8/10 Good

Nina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located to numerous shopping malls, restaurants, hospitals.Hotel was quiet, but don't plan on watching much tv. Very limited cable. Laundry facility was convenient. In hotel restaurant was a little pricey. But plenty of choices in the area . Overall would recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night and early morning conversations from the guests in the room to our right was obnoxious, inconsiderate and inexcusable. We will likely never stay at a Hilton Garden Inn ever again.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Manteo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room at a reasonable price
Stayed 2 nights in Jul 2024

6/10 Okay

Jonathan

Had to check in 2hrs after check in time
Stayed 2 nights in Jul 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and clean property. Staff was great. Only concern was the lack of parking.
Stayed 1 night in Jul 2024