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Country Inn & Suites by Radisson, Pigeon Forge South, TN

2.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Pigeon Forge South, TN

Property amenity
Free daily on-the-go breakfast
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
4215 Parkway Pigeon Forge, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪13 min walk‬
  • Island at Pigeon Forge
    ‪6 min drive‬
  • Dollywood
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony, River View (Non-smoking)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, River View (Non-smoking)

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Fireplace

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Fireplace

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Non-smoking)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Non-smoking)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Non-smoking)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Non-smoking)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Pigeon Forge South, TN

Riverfront hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Country Inn & Suites by Radisson, Pigeon Forge South, TN offers 158 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Country Inn & Suites by Radisson, Pigeon Forge South, TN. During your stay, you'll be within walking distance of Dolly Parton's Stampede Dinner Attraction. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Just a 1-minute drive from Dolly Parton's Stampede Dinner Attraction and 6 minutes from Island at Pigeon Forge
Country Inn & Suites by Radisson, Pigeon Forge South, TN offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at the business-friendly Country Inn & Suites by Radisson, Pigeon Forge South, TN. Self parking is free.

This Pigeon Forge hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Heated pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Smoky Shadows
Smoky Shadows Conf Center
Smoky Shadows Conf Center Pigeon Forge
Smoky Shadows Motel
Smoky Shadows Motel & Conf Center
Smoky Shadows Motel & Conf Center Pigeon Forge
Smoky Shadows Motel Conf Center Pigeon Forge
Smoky Shadows Motel Conf Center
Country Inn Radisson Pigeon Forge South TN
Country Radisson Pigeon Forge South TN
Smoky Shadows Motel And Hotel Pigeon Forge
Smoky Shadows Hotel
Smokey Shadows Hotel
Country Inn Suites by Radisson Pigeon Forge South TN
Country Inn & Suites by Radisson, Pigeon Forge South, TN Hotel

Country Inn & Suites by Radisson, Pigeon Forge South, TN Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 570 out of 1153 reviews
Rating 8 - Good. 309 out of 1153 reviews
Rating 6 - Okay. 146 out of 1153 reviews
Rating 4 - Poor. 72 out of 1153 reviews
Rating 2 - Terrible. 56 out of 1153 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff that we interacted with nice & helpful but that was about it. Paid for a room with 2 queens, but these are not true queen beds. We had just slept on queen beds the 3 nights prior to staying here & these definitely felt smaller. The softness of the beds were ok but could have been a little softer. There is mold growing under the lip of the shower wall. There’s water stains down our hall with nasty water stains on the carpet below, in the dining area right above the work desk & didn’t even try to fix it nicely. It looks horrible where they “tried to fix it”. That’s out in the hall thank goodness not in the room but the carpets are nasty looking in the whole place; just looks dirty. Some kind of food on the floor of 1 of the elevators & it was 2 days before it was cleaned out. They didn’t even clean the sink counter because there was toothpaste still on it. Thank God I brought Clorox wipes. I booked the room for 4 people yet only had 3 bath clothes and 2 towels. So I had to ask for more. Breakfast and food area: I understand it was JUST past the cut off time of 9:30 on Friday morning, but with people in line & more kept coming, I mean several people, wanting breakfast, the guy overseeing it would NOT refill the food that was almost totally empty. Breakfast set up is totally inefficient. We will NOT BE BACK and I do not recommend this place.
Stayed 3 nights in Dec 2024

4/10 Poor

Awilda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
old, dirty,roaches, dint like everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good. Customer service was excellent we were here for Christmas weekend getaway. Enjoyed our stay traffic was a bit much but overall friendliness of the staff and hotel was excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Genesis Angelic Del Valle Alvarez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and a safe place
Stayed 4 nights in Dec 2024

6/10 Okay

JOSHUA

Travelled with family
Liked: Cleanliness
Ok when you have to
Waited 20 minutes at checkin for someone to come to the desk. Hotel is showing age and maintenance level. Weird that it shares a parking lot with a sketchy motel. Place reeked of marijauna when we arrived. Heated pool was wonderful. Breakfast was average. Staff at breakfast were very nice and helpful. Overall, will pay the extra to stay at resort next time. There was no reasonably priced accomodations there when we booked due to holiday.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and peaceful
Stayed 4 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Enjoyed our stay here. Clean property, very nice staff, reasonably priced. Would recommend and stay again!
Stayed 2 nights in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in and got my room number. When i walked into the room it smelled like cigarette smoke dispite paying for a nonsmoking room. When I brought it up to the worker at the front desk she told me that they could have someone there to clean it at 7pm (we checked in at 3 and had to get ready for a rehersal dinner and leave by 5 so we couldnt wait 4 hours for them to clean the room). We switched to a different room and we downgraded rooms dispite paying for the better room. I asked her to put us in a room that matches what I paid for. She told me that they did not have anymore rooms available and it was my fault for not waiting for the cleaner to come. She was very rude throughout the whole process. She told me repeatedly she was the manager and would not give me her bosses number or call him and let me speak to them. She said since she was the manager thats all anyone could do for us. However, she was not even a manager as I found out later. Yet she tells everyone she is the manager. Along with all of this every time we stepped off the elevator on the 5th floor it always smelled like cigarette smoke. Overall the experience was bad. The only good thing was the gentleman that helped clean our room of the smoke so we could be in the original room I paid for. He was a huge help and he saved our stay as much as he could. Me and my family come to pigeon forge at least two times a year. This whole experience has probably turned me off to this hotel for all future stays.
Stayed 2 nights in Dec 2024

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff was friendly.
Stayed 2 nights in Dec 2024

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in Dec 2024

8/10 Good

Gregory

Stayed 3 nights in Nov 2024

10/10 Excellent

Angel

Hhh
Stayed 2 nights in Nov 2024

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip with fam
This was such a nice hotel. Our room looked over the creek. Room was big. Bathroom was kinda odd, it had tub and toilet, but sink and mirror was out by coat rack. Our stay was very nice other wise.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Large, clean room with walk out balcony - with a river view.
Stayed 4 nights in Dec 2024

8/10 Good

Mc

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Amenities
Kitchen staff were wonderful. One of two elevators was out for one day of stay. Rooms were clean, beds were comfortable.
Stayed 4 nights in Nov 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stsy
Stayed 2 nights in Nov 2024

10/10 Excellent

Fredrick D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Charlena

Stayed 2 nights in Nov 2024

4/10 Poor

Holly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean however, the fridge had someone’s left over food in it. The ice machine did not work on the 7th floor. The hallway was dark and needed more lighting.
Stayed 1 night in Nov 2024

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the large room and balcony. The only thing we did not like is that the pool closed at 9pm. By the time we got back from the shows the kids could not swim.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to stay at Country Inn and Suites in Pigeon Forge. Greeted by a very friendly and helpful front desk staff Janielle. She was working the day of check out and she was equally helpful and friendly with a big smile even at 6 am. The breakfast was awesome and the food/dining room staff was great!
Stayed 3 nights in Nov 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we first arrived the front desk clerk was very rude. When I booked the room I was never told about paying incidental fees. My room for three night was supposed to be $326 but my card was charged $374. On top of that my wife and I had to change bed linen upon arrival due to the bed linen being dirty. The room needs a deep cleaning, we noticed 2 large spider webs on the side of the bed. The spider webs looked like they been there a long time due to the size of them. The breakfast was just ok, same food everyday. They kept recycling the bread to the point it was too hard to eat. The elevators need maintenance. Our stay was okay. The hotel is located near a lot of attractions, shopping and restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights before heading to Gatlinburg. The staff was friendly and asked if we needed anything since they clean every 3rd day. Very clean. Liked our balcony room over the river. Beds were okay but I might just be spoiled with my own.
Stayed 2 nights in Nov 2024