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Music Road Resort Hotel and Inn

2.5 star property

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Photo gallery for Music Road Resort Hotel and Inn

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
View from property
Hotel - Superior King | Premium bedding, in-room safe, desk, iron/ironing board
Lobby sitting area
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
303 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪11 min walk‬
  • Hatfield and McCoy Dinner Show
    ‪14 min walk‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Inn - Deluxe King with Mountain and Water Park View

Inn - Deluxe King with Mountain and Water Park View | Premium bedding, in-room safe, desk, iron/ironing board

Inn - Deluxe King with Mountain and Water Park View

  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hotel - Superior King

Hotel - Superior King | Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Superior King

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel - Deluxe Queen

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Deluxe Queen

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Deluxe Queen with River View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Deluxe Queen with River View

  • 34 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Superior Queen with Fireplace

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Superior Queen with Fireplace

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Deluxe Queen with Water Park View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Deluxe Queen with Water Park View

  • 34 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa, River View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa, River View

  • 40 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inn - Deluxe Queen

Premium bedding, in-room safe, desk, iron/ironing board

Inn - Deluxe Queen

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hotel - Superior Queen with Fireplace and River View

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Superior Queen with Fireplace and River View

  • 34 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Inn - Premier King

Inn - Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Inn - Premier King

  • 27 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa

Premium bedding, in-room safe, desk, iron/ironing board

Hotel - Premier King with Fireplace, Hot Tub, Sleeper Sofa

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inn - Deluxe Queen with Mountain and Water Park View

Premium bedding, in-room safe, desk, iron/ironing board

Inn - Deluxe Queen with Mountain and Water Park View

  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Music Road Resort Hotel and Inn

Family-friendly hotel connected to the convention centre in Pigeon Forge with a free water park
Along with free water park access, this smoke-free hotel has an indoor pool and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a 24-hour business centre and a conference centre are on-site.
Music Road Resort Hotel and Inn offers 203 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Music Road Resort Hotel and Inn gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Grand Majestic Theater. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Within a 15-minute walk of Titanic Museum and Hatfield and McCoy Dinner Show
Music Road Resort Hotel and Inn offers its guests a complimentary water park, a lazy river, and a waterslide. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Music Road Resort Hotel and Inn. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Free water park
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (11 square foot of space)

Outdoors

  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Built in 1996
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in for the hotel is based at a different location, 303 Henderson Chapel Rd. Check-in for the Inn is based at a different location, 314 Henderson Chapel Rd.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 6.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 6.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Music Road Resort Hotel and Inn.

Property is also known as

Music Road
Music Road Hotel
Hotel Music Road
Music Road Pigeon Forge
Road Hotel
Music Road Hotel Pigeon Forge
Music Road Resort Pigeon Forge
Music Road Resort
Music Road And Pigeon Forge
Music Road Resort Hotel Inn
Music Road Resort Hotel and Inn Hotel
Music Road Resort Hotel and Inn Pigeon Forge
Music Road Resort Hotel and Inn Hotel Pigeon Forge

Music Road Resort Hotel and Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 960 out of 1521 reviews
Rating 8 - Good. 328 out of 1521 reviews
Rating 6 - Okay. 144 out of 1521 reviews
Rating 4 - Poor. 56 out of 1521 reviews
Rating 2 - Terrible. 33 out of 1521 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with partner
A few staff were very rude. Our last night there, there was a knocking or thumping noise that we couldn’t figure out where it was coming from. The housekeeping staff were very loud in the halls and had no regard for the ones on vacation trying to rest/sleep. The indoor pool was colder than ice it felt like. The breakfast was garbage. We definitely won’t be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend getaway

We were there for a gymnastics competition. Everything was nice. Had adjoining rooms which was convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to place

Amazing hotel friendly service this is our go to place when we stay in the pigeon Forge area. Amazing all around
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept and our room was clean. The room was as advertised and spacious. We did notice a couple of times that the front desk staff was distracted. Any issues we had were addressed quickly and fully.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lorielle

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
1st time visiting an will definitely be back.
Stayed 1 night in Feb 2025

8/10 Good

Tonja

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Inn lobby was very nice! The towels were nice and fluffy. Loved the wooden floors in the rooms. both beds however were not good at all. One even had a spring poking through. The breakfast was good but a vit lacing in variety. The front desk person on the Hotel side was super welcoming and very customer-oriented! Lacking that on the Inn side.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luke

Stayed 3 nights in Feb 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Glenn

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Leilani, Bowling Green

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was quiet and the staff was friendly and courteous.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Only complaint is the pillows. They went flat and felt hard to sleep on
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful, most of the staff was friendly. My husband & I took a weekend trip just to get away for a few days to rest. First day & night was great, no issues at all. second night, highschool kids got dropped off, running up and down the hall, beating on our door. third night, same thing. We didn’t enjoy it the first night it happened but our last night was awful. called to the front desk to inform them of it. nothing was done. we had to drive 7 hours back home with pretty much no sleep due to tik toks being made outside out door, kids doing cartwheels in the hallway, beating on our door, loud music being played. and after complaints being made, nothing was done.
Stayed 3 nights in Jan 2025

8/10 Good

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The indoor pool was great my kids loved it
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, Easy Check in Close ton Restaurants and attractions. Nice clean room.
Stayed 2 nights in Oct 2024

8/10 Good

Stacy A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of everything! While there is plenty of options to choose from in the Pigeon Forge area, one never quite knows the accommodations they are booking. We have booked some not so exciting hotels in the area and were happy to see that we did well with this property. The outside pool looked fun however we were there off season. The hotel was clean, mattresses were not awful but I'm a mattress snob and I'd rate them a 6 out of 10 for comfort. It was decorated for Christmas and I did enjoy reading by the fire in the lobby. The hotel had a nice deck with rocking chairs overlooking the river with a pretty view other than the trash that could be easily removed for a more appealing experience. The entire hotel was warm and welcoming with what my children noted an "assisted living" feel to it. Essentially it felt as if we were visiting their great grandparents in their old folks home. Some updated furniture and art would absolutely put a more modern and desired spin on the place. The price was good (we paid around $130 per night) days before Christmas. I would go back and upon doing so all that could be improved on would be the mattresses, the trash along the river and the decor! All in all, good job Music Road!
Stayed 2 nights in Dec 2024

6/10 Okay

DAWN

Travelled with family
Disliked: Cleanliness, staff & service

Not what it used to be sadly

You be coming to this hotel for 20 years never disappointed until this trip. It started at the desk for checkin. Unhappy employees(no smiles) which was a first, when I asked if we could upgrade both rooms to Riverview, I was told not very nicely) NO because we booked through a third party and if I would have booked directly through them they could have tried. The lack of friendliness and hospitality combined with the broken closet doors, garbage on the bathroom floor, and dirty (mold covered chairs) on the balcony, caused us great concern that what was once our favorite place to stay has gone down so badly. The family even said maybe we should try one of the other hotels nearby next time. So disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. They had a nice breakfast buffet and the staff was nice. It was on a convenient location to Dollywood and other activities.
Stayed 2 nights in Jan 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Music Road is one of our favorite places to stay! Pool/hot tub are open 24hrs. Pool is heated and hot tub is nice and hot. The only reason this didn’t get 5 stars is because of the amount of chlorine in the hot tub! It will burn your eyes and there’s so much it discolored our clothes :/ Other than that, everything else was fantastic. Great friendly staff, breakfast is hot and taste great, room was clean and comfy beds!
Stayed 4 nights in Jan 2025

10/10 Excellent

Hector, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My niece is the one who actually stayed here under my name, but she loved her stay there. The room was very clean and she really loved the gorgeous view from the balcony. She said her only regret was not being able to stay longer
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Overall satisfied

Did not like that the door that leads to the room beside us did not have a lock on it! It don’t have a handle so the room beside us “can’t open the door” but that’s usually real easy to get around! I definitely think they still should have had a lock or something at the top of the door where you have the option to lock it, just so you have that peace of mind & extra reassurance. Also my kids & their friends got in the pool and idk if if was to much chlorine or what but all of them their cheeks and face got red etc and they was not in it long at all, maybe 30 min. We love this hotel and always have a great time! It’s clean & staff is usually always nice & never an issue with the pool before. Definitely don’t like the not locking thing but other than that it was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and staff has been excellent and professional.
Stayed 3 nights in Jan 2025