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Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Free buffet breakfast
Shower, hair dryer, towels
Free buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
20 S 10th St, Pittsburgh, PA, 15203
  • PPG Paints Arena
    ‪12 min walk‬
  • David L Lawrence Convention Center
    ‪2 min drive‬
  • PNC Park
    ‪2 min drive‬
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • 25 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Mobility)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications, Mobility)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotel with free breakfast, near PPG Paints Arena
Along with an indoor pool, this smoke-free hotel has a fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG offers 125 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Pittsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG. During your stay, you're just a quick walk from Duquesne University. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from PPG Paints Arena and a 3-minute drive from David L Lawrence Convention Center
Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Pittsburgh hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 22 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 22 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Pittsburgh-South Side
Holiday Inn Express Pittsburgh-South Side
Holiday Inn Express Hotel Side
Holiday Inn Express Side
Holiday Inn Express Hotel Suites Pittsburgh South Side
Holiday Inn Express Hotel Suites Pittsburgh South Side by IHG

Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 180 out of 1003 reviews
Rating 4 - Poor. 128 out of 1003 reviews
Rating 2 - Terrible. 141 out of 1003 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Disliked: Property conditions & facilities
We were not aware the whole entire hotel was under renovation under we got there. No pool no hot tub and no breakfast!!
Stayed 1 night in Feb 2025

2/10 Terrible

Mark, Kitchener

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in . Construction was going on in the building. No pool breakfast and not front lobby. We were not told until we arrived about renovations
Stayed 2 nights in Mar 2025

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had no drink or snack machines Under renovation Vacuumed floora at 8p Banging in room next to us at 7a Hair in bathroom floor.
Stayed 2 nights in Feb 2025

6/10 Okay

jonathan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
There working on the property so its a mess everywhere, inside and out . When we turn the hot water on ,im glad there was hot water ,but the temperature was 3 times hitter then needed ,,if i had been a older person or child I would have severe burns ,the elevators is pretty scary as if you dont know if your gonna come out a live .
Stayed 1 night in Feb 2025

2/10 Terrible

Kelly-Lynn

Stayed 2 nights in Feb 2025

2/10 Terrible

David

Stayed 1 night in Feb 2025

4/10 Poor

Rionna

Liked: Staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities

Big promises, Poor execution

Unfortunately our stay was very disappointing. I selected this property because they advertise a free hot breakfast in the morning and a pool. Both were closed during our stay. Also the fitness center is closed. When i went to the elevator bank it smells so strongly of curry it gave me a headache and wafted through the hallways. Upon entering the room it was musty. The furniture had big stained spots all over each piece. (Couch,Ottoman,Chair) Old tv and mostly static. The bathroom was clean as possible considering the wallpaper is bubbling and coming off the wall. Many cosmetic defects in showee area as well as water damage. All in all a disappointing stay. Ill never stay at this location again. If looking for a great downtown hotel checkout Hampton Inn by Heinz Museum its great! **Tried to upload photos wouldnt let me**
Stayed 1 night in Feb 2025

10/10 Excellent

JahQuan

Stayed 1 night in Feb 2025

10/10 Excellent

Prem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Victoria

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nina Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst hotel in Pittsburgh!

The entire stay was absolutely terrible! The front desk staff couldn’t even muster a smile, was very crude and disrespectful, and made us feel like we were an inconvenience. The entire hotel was under construction and most of the facilities that drew us to the hotel were not available and we didn’t find out until we checked in. The entire lobby and our hall just off of the lobby smelled like pot. When we brought it to the attention of the front desk she just came through with air freshener and sprayed it around. Not only did it not eliminate the smell, but it made for an even more putrid odor when mixed with the pot smell. Our room end up smelling like the lobby and hall simply because we opened our door to enter our room. The room itself was filthy too. The floors were not swept, there was garbage in our garage can, and the bathroom wasn’t scrubbed. I saw hair in the bottom of the tub and, when I used my hand to try and wipe it out, I ended up with a white powdery substance that was very gritty covering my entire palm. The clear shelves that held our bath towels had splotches of a white dried on substance. The smoke detectors were removed from the bathroom and bedroom and the silver brackets and holes remained where they once were. The hotel was under construction and the men who were working there would prop the security doors open so they could continue to go in and out without having to bother with a key card which defeats the purpose of a security door to begin with.
Stayed 1 night in Feb 2025

6/10 Okay

Autumn

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Feb 2025

6/10 Okay

David

There was no mention of an abbreviated breakfast or of a charge for parking. I was woken by workers in the morning.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Dirty bathroom
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Pretty with remodeling challenges

The 6th floor was recently remolded, so very attractive. Unfortunately, the walkthru following construction doesn't appear complete: I couldn't draw curtains over entire window and there's lots of light in the area; the refrigerator rocked when opened; the shower took quite some time to become warm; the staff when checking out were not nearly as friendly as the women when checking in.
Stayed 1 night in Feb 2025

6/10 Okay

Jessie

Travelled with partner
Room was decent
Stayed 1 night in Jan 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed a clean comfortable stay. Not the best location, busy intersection and commercial part of town.
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So there are a few things terribly wrong.#1 they are under renovations and wasn't aware. They charge $22 just to park in their own parking lot! #2 they charge you $100 for incidentals and since I used my Venmo card I won't get my money back for 30-60!!! #3 due to the renovation's there's NO pool, NO exercise room and the breakfast room is now crammed into the lobby. I will NEVER stay here or another holiday inn.
Stayed 1 night in Feb 2025

2/10 Terrible

Stefon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

It was so bad I didn’t stay
Stayed 2 nights in Jan 2025

2/10 Terrible

Tambri

Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay for concert

Was in town for an event at the P&G arena. Great location for event as we walked the bridge to and from. Only issue was lots of road work around hotel which made getting into the hotel parking a challenge.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Find somewhere else

Room smelt like pee and chlorine, bathroom was dirty halfway cleaned. None of the amenities were available. Got my refund asap I couldn’t stay in the room.
Stayed 1 night in Jan 2025