4/10 Poor
Brian
Travelled with partner
8 Oct 2024
Disliked: Amenities, property conditions & facilities
We were there 3 nights and never had full maid service . The first morning a housekeeper came by before we’d left: we said we’d be gone in about 20 minutes but she never came back (she did give us a disgusted look and a harrumph). We asked room service to bring us some fresh towels the next days but no one ever really cleaned the room: they just made the bed but left all the dirty towels and trash. We didn’t have a “please make up room/do not disturb son either.
Desk staff were always friendly and helpful but the place felt run down; can’t even read the numbers on the elevator buttons. Keurigstyle coffee maker didn’t work well; couldn’t get it to lock into place to brew. Shower was hard to figure out; had to twist handle one way to get the overhead shower and the other way for the handheld attachment.
Neighborhood felt a bit sketchy; lots of guys sitting around drinking and smoking and broken glass on the sidewalk nearby. Plenty of parking which is good because valet took forever.
Brian
Stayed 3 nights in Oct 2024