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Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

5.0 star property
VIP Access

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Exterior
TWO BEDROOM PRESIDENTIAL OVERWATER BUNGALOW | 1 bedroom, free minibar, desk, iron/ironing board
Exterior
View from room
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pool
  • All-inclusive
  • Bar

Explore the area

Map
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪6 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪11 min drive‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for OVERWATER BUNGALOW

1 bedroom, free minibar, desk, iron/ironing board

OVERWATER BUNGALOW

  • Ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PALAFITOS ELITE OVERWATER BUNGALOW

1 bedroom, free minibar, desk, iron/ironing board

PALAFITOS ELITE OVERWATER BUNGALOW

  • Sea view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays on Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and complimentary bottles of water. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive. During your stay, you're just a quick walk from Maroma Beach. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at OVERWATER GRILL & WINE BA, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Amenities include a terrace
  • On-site recreation includes a private beach, a gym and kayaking
  • Steps from Maroma Beach and 12 minutes by car from Tres Rios Ecopark
  • Free airport shuttle service
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site. You can unwind with a drink at one of the 6 bars/lounges. Public spaces have free WiFi. This Mediterranean property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

OVERWATER GRILL & WINE BA – Overlooking the ocean, this fine-dining restaurant specialises in international cuisine. Reservations are required.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Volleyball

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges

Restaurants on site

  • OVERWATER GRILL & WINE BA

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Personal motorised watercraft
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 98 out of 108 reviews
Rating 8 - Good. 4 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 0 out of 108 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ferida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
Stayed 5 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peacefulness of the ocean right under your feet
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

The over the water bungalows were incredible. The room was beautiful and the service was top notch. The staff was so friendly and so accommodating. It was the experience of a lifetime and it was made so much better by everyone and everything. Thank you
Stayed 3 nights in Feb 2025

10/10 Excellent

Yuri, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best experience for your money in cancun and playa del carmen combined, we stayed at the overthe water bungalows and they were incredible the food was amazing, our 2 butlers william and yazer were outstanding, they brought to our terrace over the ocean and our private pool everything and anything we needed, from food, drinks floaties, champagne , water etc the experience of a bungalow over water where you ahve your own private pool and privacy, as well as walk down to the beach facing the sunset everyday was breathtaking. our new favorite place in the cancun area, and we have stayed in about 25 top of the line 5 stars properties in this area thru the years
Stayed 4 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Staff

Absolutely the best staff and service, we travel and have traveled extensively from adventures ( Antartica, safari, Kilimanjaro ) to relaxing ( Viking River Cruise, all over Europe. S America ) ....treat yourself and go here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from Alberto, Fernando & Enruqie. Amazing resort. Had a great time very relaxing
Stayed 5 nights in Jan 2025

10/10 Excellent

William Bryan, Louisville

Stayed 7 nights in Jan 2025

10/10 Excellent

William Bryan, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. Planning a return trip in May!!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palafitos was amazing and beautiful. I can’t wait to come back
Stayed 3 nights in Jan 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding everything! What a great quote getaway
Stayed 3 nights in Jan 2025

10/10 Excellent

MICHAEL

Stayed 5 nights in Dec 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, our butlers Fernando and William were on it and helped us in everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Scott, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property in this area. Service was top notch. Food was very good. We only stayed for a weekend so didn't explore a lot of the other amenities but would definitely go back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danette Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is perfect. The butlers are the best and the food and drink staff. You want for nothing. Enrique and Pilar our butlers were fantastic. Food is fabulous!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Aside from an awesome room, the best were the dedicated butlers that always available. We could order in our room anytime we wanted, all included. We could also enjoy the activities and restaurants at their sister hotel next door which is a short walking distance. Thanks!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jency

Stayed 4 nights in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband celebrated our 15 year anniversary and were treated like royalty throughout our whole trip. The staff treated us as if we were the only ones on the resort and were available for us 24/7 and always checked on us and our needs. El Dorado Resort was also very well maintained and had beautiful grounds, restaurants, beach, and pools.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tannesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort I've stayed at. The attention to customer service was amazing. We had 2 butlers Samantha and Janet that they went over and beyond for us. From the beach service to the restaurant and room service we wanted for nothing. I've never been on a resort where the food was amazing every meal. Definitely can't wait to return.
Stayed 4 nights in Oct 2024

8/10 Good

HENRIQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 7 nights in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I just returned tonight from a 3 night stay for our 6th anniversary. I could never say enough how wonderful the bungalows were, how amazing the staff was (shout out to Aimee and Fernando!!!). Our stay was absolutely perfect, the food was amazing and the views are legitimately paradise.
Stayed 3 nights in Oct 2024

6/10 Okay

sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
Stayed 6 nights in Oct 2024

10/10 Excellent

Manuel

Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
Stayed 5 nights in Aug 2024