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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains
Aerial view
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1386)
The price is CHF 339
for 1 room
includes taxes & fees
5 Jun - 6 Jun
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
The shopping around Wyndham Alltra Playa del Carmen Adults Only All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages, manicures and pedicures or body wraps at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and yoga classes
  • Guests love the restaurant and breakfast
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4-star Playa del Carmen hotel is smoke free.

The hotel hosts a free manager's reception daily.
Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1550 out of 2712 reviews
Rating 8 - Good. 656 out of 2712 reviews
Rating 6 - Okay. 286 out of 2712 reviews
Rating 4 - Poor. 107 out of 2712 reviews
Rating 2 - Terrible. 113 out of 2712 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pools were excellent and the staff was also great. Ate at all of the restaurants. Only disappointment was the steak restaurant. The steak was very mediocre. The Italian and Sushi restaurants were outstanding, and the Mexican, buffet, and pizza places were good. Wait staff was very friendly and attentive. The alcohol was ok, definitely plenty of it but had to try a few different drinks early to find things that tasted great and then stick with them.
Stayed 7 nights in Feb 2025

2/10 Terrible

Ryan

Stayed 7 nights in Feb 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff kept the entire resort spotless. They cleaned and checked the pool chemicals every morning before it was used. Dining options were wonderful. Everything we ate was perfectly cooked and waitstaff was knowledgeable and great. We will be returning!
Stayed 5 nights in Feb 2025

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No beach to speak of and the food was rather average, on whole it was a good experience.
Stayed 10 nights in Feb 2025

10/10 Excellent

Lacey

Stayed 4 nights in Feb 2025

10/10 Excellent

Dannah Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. The food is fantastic and the entertainment is very good! We love that we can walk out into town and feel safe and have lots to do. The only downside of this hotel is the lack of beach, however, you can walk north to enjoy a nicer beach just a 5 min walk away!
Stayed 4 nights in Feb 2025

8/10 Good

Tarik, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. Will be back for sure.
Stayed 4 nights in Feb 2025

10/10 Excellent

BARRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over Thanksgiving and I could not have been happier with every part of this trip
Stayed 7 nights in Nov 2024

10/10 Excellent

Megan Lynn Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property right in the heart of playa del carmen. I have been to many resorts and I must say the food at this hotel is amazing. If you love exploring off the resort this is a fantastic option right off of 5th avenue. We were celebrating a birthday and they took great care of us. The beach in front of the hotel isn't as nice however if you walk 2 minutes left of the property the beach is very nice. Shaded areas are found at the pool, on the beach you have to rent the shaded bed areas. Staff were friendly and very efficient. I love not being limited for the a la carte restaurants reservations. We will definately be back!
Stayed 9 nights in Feb 2025

8/10 Good

Michael K, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location is great and close to 5th Avenue where everything happens. Clubs, restaurants and beach. Great hotel

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A genuine all inclusive hotel. Never went anywhere on property with a wallet. No extra charges flat rate just like a cruise ship. I did carry usd cash to tip the extremely pleasant and attentive staff who appeared very appreciative and never expecting of a tip. Viva Mexico!
Stayed 3 nights in Feb 2025

10/10 Excellent

Marlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place, the staff is wonderful and the food is great! The location is great for walking 5th Ave. There is very little beach is the only bad thing ... if that's your thing. Would definitely go back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast, I at first hated that there was no smoking areas however quickly made a ton of new friends on the road “smoking area” and that really made the trip more enjoyable!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Property is well taking care of by a fabulous team.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot. Good food!
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitzi with entertainment was great! Jose did a great job getting us what we needed! Not much beach by the resort. There seemed to be up charges or several things. We did have a nice time though
Stayed 6 nights in Feb 2025

10/10 Excellent

Tawnya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, beautiful pool area and very friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Josiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely immaculate experience however if you are looking for a nice beach this isn’t the place. Everything else was perfect from the minute we entered the resort!
Stayed 4 nights in Feb 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options are not to the level of a 4 or 5 star - except Bella, their Italian restaurant, that was the best between the 3 dinner dining choices. The food & alcohol quality are not high or higher end. The bars seem to be placed where there is a spare space, not well organized - except the pool bar under the hut, that bar seemed to be the best organized and ready for the guests during the day. The pool is fun and entertaining. But not enough loungers for the sun seekers. It was a battlefield at 7am to get a lounger. The resort tells you upon check in that there is no lounger reserving allowed, but no one enforces this "rule" , so loungers are left unattended with towels and a personal item perhaps, until 11 or noon. We witnessed several upset guests in regards to the lack of loungers. And unfortunately, the cabanas cost $80 USD extra per day, so no sitting on those, even if they sit empty all day. The rooms are a great size. With most rooms having plenty of closet and shelf space. We transfered to a new room after 2 days for a better view, but the closet and shelf space was not equal. And unfortunately there is no dressers in the room that had the small closet. The cleaning staff are excellent in the rooms. We took every other morning cleans. The morning omelette station at the buffet was amazing. Overall the resort is sold as a 4 star but mostly feels 3.5 star due to the lack of outdoor amenities and only okay food choices . Value is not quote equal to cost.
Stayed 12 nights in Jan 2025

8/10 Good

Stephanie, Idaho Falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this property five stars however there was an extra fee when you check in. This was not disclosed in any of the paperwork given to us at the time of booking. The beach is eroded, there is a very small beach, called North Shore at the end of the resort, but you really can’t swim in the water. The staff was amazing Juan, the yoga instructor, was truly amazing and he deserves a five star rating. Food was good, the evening festivities were good, honestly had I known about the fee. I’d probably give them five stars.
Stayed 5 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
No beach. No swim up bar
Stayed 9 nights in Dec 2024

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort that is kept extremely clean. The staff are amazing in every aspect of this resort. So many options to explore within the resort which was the pwrfect size for walkability.
Stayed 8 nights in Feb 2025