A lot to say on our overall stay, but the main problem factors: we arrived and had dead bugs all over the bathroom floor. When brought the front desk’s attention, they got right on the defense stating that since there was an event going on that weekend, they didn’t have other rooms. No apologies, no sympathy, no accomadations, no understanding. Then told us the person to look at the room “just” went upstairs. We waited a hour for someone to inspect the dead bugs and clean them. If we had other options available, we would’ve switched locations from there. Sadly we didn’t. Breakfast was rough. The staff once again were awful, and didn’t want to do their jobs to refill the butter and kept repeating that there was butter available ( there was not ) almost like they didn’t believe us. Several other problems throughout, but those would be the main issues for us. I’m fine with the lack of options for food, but the disrespect and disregard from all the workers we encountered, is a no go. Our first and only time here.
