What started out as the perfect location for our relaxing ladies work retreat; quickly turned into a nightmare that ended with guests abruptly leaving on DAY 1 and an overall feeling of disappointment and stress. On the first evening of our stay at around 8:30pm, roaches began coming out of the walls, sinks, showers, etc. Every single living space, bathroom and bedroom every floor had roaches of all sizes. One came out of the sink as a guest was washing her face, another crawled out of a pillowcase a guest was laying on, ants pouring out of one of the showers on the 1st floor. The property management company assured us she would get a pest control company out, but no one came to address the issue-- we were told it was the weekend and she couldn't find anyone. We called again to inform them that we would be leaving early due our retreat being ruined over the lack of livability this rental provided and were told they don't refund trips due to bug sightings. This was WAY more than a sighting--I'm a native Floridian, I get there are roaches--this was a total infestation. We took numerous videos and pictures of the infestation. Same thing happened again the next evening, only a few sightings during the day, but the home came alive with roaches again at night. We ended up leaving early, totally disappointed and I was mortified as the person who arranged this trip for our company. No one did anything to make this right for us and we were even told that "the owners just stayed there and did not have any issues", which would have to be impossible due to the sheer number of roaches and ants present! DO NOT stay here if you're expecting a peaceful, relaxing, bug free vacation.